Question about Samsung HT-P38 System

1 Answer

Samsung HT-P38 won't play DVDs but plays CDs just fine

Eleven months after purchasing our system from Best Buy, the system stop playing DVDs. CDs play just fine. When you insert any DVD, it says "loading" but eventually fails, checks the other "slots" for discs then sayd "no disc". We got it to play for no known reason once or twice in the last few months, but no consistency. I have reviewed problems on this site from others with same issue, but none of the "solutions" applied or helped. Does anyone know how to fix this problem?

Posted by on

  • Karen Nemethvargo Apr 26, 2007

    We decided to contact Samsung to see if they knew about the problem. Good news! They told us the system was still considered under warrant (we purchased in December of 2005) so they gave us an RMA # and told us to ship it back for service under the warranty. Hopefully, we should have our system back in working order in just a few weeks!

  • Anonymous May 06, 2008

    CD's play ok. DVD's play for aprx. 15 min. then "Searching for Signal" message displays & DVD no longer plays. I tried the software reset--it did not work.

×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I called Samsung. They told me how to do a software reset and solve the problem
1. Take out all CDS.
2. Turn off and then on.
3. HOld down stop for 5 - seconds.

Problem Solved!

Posted on Dec 19, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My ht--z410 will no longer play movies or cds. it says no file while trying to read it or says dvd error


This either means the dvd drive went bad which I doubt but is possaible. In that case you would either need to buy a new dvd drive for it and replace it yourself or send it in for repairs. If it is not under warrenty however it probably will cost a pretty penny.

The other reason, and probably more likely one, is that whatever your trying to play on those dvds and cds is not supported by that system.

Aug 09, 2011 | Samsung HT-Z310T Theater System

1 Answer

Ht-tz215 dvd player not playing dvds or cds


try Resetting the system turn power off then press and hold stop button on front panel, power light will flash, hopefully this will sort it for you

Feb 14, 2010 | Samsung HT-TZ215R Theater System

1 Answer

My Samsung HT-Z110 does not play any DVD's anymore...


check if the cds works if they work you need to replace the motor disc spindle

Jan 11, 2010 | Samsung DVD-Homecinema-Sound-Package ...

1 Answer

My laptop dvd just stopped playing my data cds and dvds that it used to play just fine. I get the message ''unsupported format in Drive E''. The dvd plays audio cds and dvds just fine. I can burn new cds...


dear sir good day please test the cd on an other lab top so you will know the problem and i think it will come from the data cable of your cd thank you

Dec 27, 2009 | Computers & Internet

1 Answer

Will play dvds with sound fine...but no sound from tv


You have to connect extra red & white audio cable from your TV's (or cable box, if you have one) AUDIO OUT to the Home Theater's AUX IN 2 at the back (below Video In). Set the HTS unit to AUX 2 using the AUX button on the remote control and you should be able to get sound.

Jun 14, 2009 | Samsung HT-P38 System

1 Answer

DVP615 LG DVD PLAYER NOT PLAYING DVD's


You could try a CD lens cleaner and see if that makes a difference.

Aug 11, 2008 | Zenith DVP615 Portable DVD Player

2 Answers

Samsung home cinema system HT-THX25 Multiregion hacks


Turn on the HT with no DVD. Press the following buttons on the remote: ENTER 8, 4, 2, 6, 9 ENTER 
It will turn off. When turned again on it is a region free HT. 

Feb 02, 2008 | Samsung HT-X20 Home Cinema 600W Theater...

2 Answers

DVDs won't play (but CDs will)


Did you try to clean lenses on laser head?

Sep 28, 2007 | JVC FS-S77S DVD Micro Component Stereo...

2 Answers

Crackling from surrond sound


I have a SONY home theater4.gif system, HT-C800DP, there is a crackling sound when playing DVDs - it is almost as if the unit overheats. Is there any solution to this? Sometimes I cannot even finish a DVD as the noise gets very loud.
Thanks,
Cindy

Aug 14, 2006 | Sony HTD-C800DP System

Not finding what you are looking for?
Samsung HT-P38 System Logo

Related Topics:

613 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Audio Players & Recorders Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Electric Dime
Electric Dime

Level 3 Expert

434 Answers

The Knight
The Knight

Level 3 Expert

75311 Answers

Are you a Samsung Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...