Question about Toshiba MV19J1 Combo

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Cannot get closed captioning

I have a Toshiba MV19j1 and I cannot get it the captioning to work. I have spoken to my cable company and of course they feel it has to do with the TV. Any ideas? (that I might not have tried?) Thanks, Chris

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Do you have a cable box?
does your cable plug into your tv through the composite (composite is the rca looking jack usually yellow in color) or coaxial cable (the one that screws onto the post on the back).

now if its through composite and your useing the cable box. make sure the cable box has it turned on. as the signal cannot be passed through composite cable that your tv needs for closed captioning

theres 2 ways of doing it with this tv

first is
now if its through coaxial cable under your menu settings it says it has cctv section where it has cc1 cc2 cc3 and text1-text3 just select cc1 and your set. its under settings.

second if you have series 2 remote there is a button that says cc right on the remote just push that button and you good to go.

both these methods can only be done if your using coax for your cable.

Posted on Jun 13, 2008

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1 Answer

Dont know how to get the words to stop comming up when they talk captins on


If you have a cable box or satellite tv receiver connected to this television, and you are using the cable company/satellite tv company remote control the captions are not coming from your television. They are not controlled by your television or your television's remote. There is usually a hidden menu where captions can be enabled and disabled. You reach it by turning off your cable box and then immediately pressing the menu button. If your cable box/satellite tv receiver does not work this way the company can troubleshoot/walk you through removing the captions. If they cannot request to speak to a supervisor.

If this does not apply to you because you don't have a cable box or satellite tv receiver then there is usually a closed caption button on your remote control even if it is under a hidden fla or there is a closed caption option in the television's setup menu that can also be accessed with the television's remote control.

Mar 29, 2011 | Toshiba 32AV502R LCD TV

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My closed caption on my new dynex 26L 150A11 will not turn on. I have followed all instructions in the book. I need the cc. any one have an answer? thanks cosycat


Hi,

There are several possibilities here so you will need to work with me to resolve this problem. In order for Closed Captioning (CC) to work, you need to make sure the CC settings are correct on the TV, and then make sure they CC is switched on. In addition, if you are using a cable or satellite receiver box, CC also needs to be switched on for these "boxes".

It's easiest to start with the TV. Please make sure you have done the following:

1. Check the Closed Caption settings are as follows from the TV on-screen menu as follows:

a) Press the "MENU" button on the DYNEX remote
b) Press the RIGHT arrow twice to highlight the "SETUP" menu
c) Press the DOWN arrow once to open the "SETUP" menu
d) Press the DOWN arrow twice to highlight "CLOSED CAPTION"
e) Press the RIGHT arrow or the "ENTER" button once to open the CLOSED CAPTION MENU
f) Make sure the Closed Caption option "CC MODE" is set to "ON". This can be changed using the UP/DOWN arrow keys to highlight "CC MODE" and using the LEFT/RIGHT arrows to switch between off and on.

The "Basic Selection" and "Advanced Selection" settings are for analogue and digital closed-captions respectively. In addition, the "Options" sub-menu can be used to change the size and style of the digital closed captions (Advanced Selection). All three of these options should eventually be set according to your personal preferences, but for the purposes of making sure it is working, I suggest you set them as follows:

Basic Selection = CC1
Advanced Selection = Service 1

These options are the basic settings which will display only the spoken dialogue of the TV program.

g) Press "EXIT" on the remote to close the menu and return to viewing mode.

2. Press the "CCD" button on your Dynex remote control. This can be found in the bottom right-hand corner of the remote. Each press of the "CCD" button will cycle the closed captions between ON and OFF. (CCD means Closed Caption Display)

3. Check the Closed Captions are displayed and then adjust the Basic and Advanced Selection options until the type and appearance of the closed captions are how you like them.

If you have done the above and still cannot get it to work, please let me know whether you are using a cable or satellite receiver and the brand/model number. I will then be able to assist you further.

Regards,
BElectric

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1 Answer

You're closed captioning is all jumbled up on Seattle's KIRO TV from my DISH network. The cc works fine on all other channels. Dish says it's a network problem. Any response?


The CC is provided to DISH (and all cable/satellite companies) by the network that creates the programming. Usually, live TV (like news, sports, etc) is the most jumbled because of the time it takes someone to transpose what is being spoken as it is being spoken. If this is a network that is available OTA (via antenna), verify that the issue is not happening when you are receiving the signal from somewhere other than DISH (if you cannot receive an OTA signal, try at a buddy's house that uses another cable provider). If the problem occurs via OTA or other providers, contact KIRO to have them improve their CC service. If it only happens when viewed with DISH, contact DISH, who will then resolve the issue with KIRO (usually a lag time in signal transmission from the provider).

Feb 11, 2010 | Televison & Video

1 Answer

Toshiba 62hx94 cant shut off closed caption have comcast cable How do I turn off closed caption on my TV. It suddenly turned on. can' turn off closed captioning 20" ws


The problem was with the Motorfolla Comcast cable box not my T.V. . I turned off my Comcast cable box, pressed menu on the remote to the cable box. This made a 16:9 ratio appear on the cable box's LED read out, and a bluish screen appear on my television. One of the options on my television was to turn on and off closed captioning. Therfore, I turned off closed captioning and the problem was solved.

Jan 30, 2009 | Televison & Video

1 Answer

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You have to activate the closed caption option on your charter cable box. Power off your cable box and immediately push the menu button. A menu should appear where you can toggle captioning on/off. Good luck!

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1 Answer

Black menu-like box randomly appears, covering the picture


This is a problem with closed-captioning. What you are seeing is a closed captioning box with no captioning in it. Usually this is being accidentally transmitted by the cable company "head end". Just make sure your closed captioning function is completely turned off. if you are seeing it randomly, it may well be coming from your cable company. Is it just on certain channels?

Sep 05, 2008 | Toshiba 15DLV76 Television

1 Answer

New Toshiba 37" flat screen always displays Closed Captions. Feature is turned off with TV remote, feature not available on Cable remote. Toshiba says it is Cable company problem, Mediacom cable can...


I've had this problem for a bit, it seems that there are two ways to turn off the closed captions.
1:Menu--->Preferences--->CC and Digital Audio Selectors. This displays the menu on the bottom of the screen with the choices of Closed Caption formats and digital audio. This is not the correct menu to be in. This turns off the CC as long as the TV is not turned off or the input is not changed. This is a temporarily either turns the CC on or off.
The Solution:
2:Menu--->Setup--->TV Settings--->Closed Captions Settings Displays a menu in the center of the screen, with the options of Turning the Closed Captions on and off, the Analog CC Mode and Digital CC settings. You must turn the Closed Captions off in this menu or the changes to CC are temporary.
For the record:
1. I'm aware I'm 2 years late on this, but I just want others to be able to solve this issue on their Toshiba. Don't worry, my Toshiba is the same age as yours
2. I've lost faith in Tech Support ages ago. I'm sorry that they were that incompetent.
3. Its ridiculous that there are two entirely different menus to alter the closed captions. Took me forever to figure this out.
Hope this helps you and others.

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4 Answers

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1 Answer

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Best regards
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redrover 11-13-2007, 01:03 PM Well I stumbled onto the solution to my problem, finally, but no thanks to any of the tech at my cable

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