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connect to tomtom home. check if any updates available. install if any available. start the unit, when turned on completely press and hold the reset button for atleast 8 secs and then go outside under the open skies and see what happens.
Well i am writing this wile I am trying this out...
I have a TomTom Go 910 that has a RED CROSS FLASHING on the bottom corner, what I have found is that if you have backed up your TomTom Go i maybe able to reset the TomTom Go on my computer but if you havent you may have to find on try finding one on google but i have a TomTom Go 910 you can download the 910 on http://rapiddigger.com/download/backup-go-910-rar-9110176/.
after you found the back-up you can connect your TomTom Go to your computer using the USB provided from your TomTom Go, replace the doggie file with the new one, then this should change it back to the FIRST update given...
(WARNING >> PLEASE scan the file befor you put it in your TomTom Go it might contain a very very evil virus<< WARNING)
Either faulty / corrupted files on the hard drive or a faulty hard drive ( not uncommon ) is causing this problem. Effectivley causing the TomTom to lock up as it cannot procede . In order for a tomtom to turn off normally , it needs to have fully loaded up normally. Your tomtom isn't loading up properly , hence the problem. If you have a backup of the tomtom hard drive ? ( I hope you backed up the files to your PC ) then you can try formatting the tomtom hard drive and copying the files back to it from your PC .
i knew tomtom 910 the best gps . so that why i buy it , but some time has bloplem i need help . if any want gps i recomender that buy the tom tom 910 is work for that money cause i got 1 year and now i bether and knew many new location .