The tower of the washing machine isnt spining, but the base of the tower is.
Everything is working fine, it fills, drains, rinses, and everything. I can tell that belts inside are working fine because the base of the tower (the big piece that is used to make the clothes turn) moves like it is supposed to. The tower though isnt moving at all. While its washing, i removed the clothes softener dispenser and saw that the piece that is made to move the tower is working properly, but the little teeth that are supposed to grip onto the teeth of the inside wall of the tower arent holding on. What can i do?
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Re: the tower of the washing machine isnt spining, but...
The "tower" that you are referring to I assume is the agitator. If your agitator isn't moving, the agitator dogs (or teeth you mentioned) are the general suspect. They are made of plastic and typically wear out. The heavier the use, the quicker they wear out. If the teeth on the inside wall of the agitator are still in good shape, the dogs can be replaced without replacing the entire agitator and can be purchased at most appliance parts stores for less than $10. I hope this helps.
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Are you saying it is draining the water properly? Because it sounds as though the pump is faulty. Every now and then you get pup motor that don't short out or stop completely they just don't drain we'll anymore. The drain period on your machine is timed so a slow drain may cause the error. So even though everything is clear and 'working' the pump needs replacing. Another cause would be a false reading from the pressure switch(level switch) but you would normally have problems with fill etc also, so unlikely.
I don't know if the problem is solved but last night we ran the washer without any clothes in it and everything seemed to work fine. My wife was able to run a load of laundry and it seemed to work. I hope it was just too much clothes the first time it stopped or the washer was just acting up. Either way, I had nothing to do with the fix. Sorry I couldn't be any more help. Thank you for the link to assistance plan, it might come in handy in the future.
There are 2 versions of this washer dryer, a cold fill only one and a hot and cold fill version.
If it is the cold fill version, it could be the water level switch that is malfunctioning, cutting off before the correct level is reached, or a sticking water inlet valve.
If it is the other version, then the same thing applys, plus the coil on the valve that controls the rinse cycle could be open circuit.
You need a meter to test the valve coils for continuity..
Make sure that there is actually cold water to the valve, if it is a hot and cold fill model.
Plz rate my solution.
It sound like you drain hose is siphoning off the rinse water, It needs a standpipe make sure the drain hose is at about the height of the top of the washer, Make sure the drain hose isnt stuck in the drain it also needs an air cap. the drain hose should not lay on the floor to run to the drain
Please let me know if this doesnt solve your problems