Question about Miele 30 in. KM320G Gas Cooktop

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Burners will not light or stay lit

I have a problem with my miele 30 in km320gas top the back 2 burners . the one on the back right does nothing, will not light or ingnite, the other back burner will not stay lit

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Re: burners will not light or stay lit

Lhs burner - problem is probably thermo-couple. this is a safety device which prevents gas escape if flame blows out. rhs burner - you do not say if it can be lit by a match. if so then it is a problem with the electrode or the wire to it chaffed thro. if can't be lit by a match, then a problem with the gas valve which is unusual not a diy fix unless you are experienced

Posted on Apr 15, 2007

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Re: burners will not light or stay lit

The small post is a thermal sensor and the gas will not continue to come out then it is not heated up enough , it is burnt out or, there is wire shortage underneath.

Posted on Aug 04, 2009

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Keep the air holes around the burners free of debris and grease by clearing out the holes with a thin piece of wire or a toothpick. Cleaning out the holes helps the ignitor light the cooktop

Listen for the clicking sound of the ignitor, then turn off the burner if you don't hear the clicking.

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1 Answer

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If you choose not to replace the sensor it will not cause any issues other than you will have to live with that light constantly on and you will know when the top is hot for that element.

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Does the burner attempt to re-ignite after it goes out? If so, it's probably the therocouple. If not, it could be the burner valve. Be sure the caps and rings are correctly seated on the burners and be sure to firmly press the burner knob down to start the flame.

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OK, the best action is to call for service, if the unit was just installed, and purchased. This unit should be covered at this time, by the manufactures warranty, or store 30 day warranty. This repair should be free. The culprit will be a faulty spark ignition switch, and module. Testing is required. Once this switch, or(module), is replaced, the unit will operate correctly.

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When lighting one of the burners, the ingnition knob has to be held down over ten seconds for the flame to stay lit when the knob is released..

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There are a series of holes in the burner leading down from the main flame area to the pilot tube, ensure the holes are not plugged/restricted.

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The Thermocoupler is faulty or has a bad connection - once the burner is lit, it heats the thermocoupler which then send a small signal to the valve to stay on - at that time you release the knob and the valve stays on ( supplies gas). If you give me a model number, i can get you a part number and price.

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Presuming the flame is touching the thermocouple, try putting slightly more pressure on the knob and hold for a few seconds longer. If this doesn't work try going through the same process with the knob removed - if this works you need to put a small piece of packing in the shaft of the knob ( a small piece paper might do). If this fails you need a new thermocouple.

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