Question about Apple 13.3 MacBook Intel Core 2 Duo 2.2GHz 2GB RAM, 250GB Hard Drive, SuperDrive - Black Mac Notebook

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Mac laptop The computer is frozen. I Zapped the pram but it did not fix the problem. What else can be done? I have a grey screen after erase and install Mac OS X and can`t install the disc 2 in my new MacBook

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  • Jon Stignani
    Jon Stignani May 11, 2010

    This wouldn't be still under warranty (AppleCare), would it?

    Jon

  • Sam Kirsch
    Sam Kirsch May 11, 2010

    In your grey screen, are there any gears like they are loading on the bottom-middle area?

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Hi Garfo,

Try this:

  1. If the computer is on, turn it off.
  2. Disconnect the AC Adapter and remove the computer's battery.
  3. Press and hold the power button for 5 seconds and then release the button.
  4. Reconnect the battery and AC Adapter.
  5. Press the power button to restart the computer
That resets the SMC and should fix your problem.

Sean
PiDigital.co.uk

Posted on Dec 31, 2008

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No data to macbook screen


For computers with Mac OS X 10.8 or later, if you have trouble getting your display to work with the computer, access the System Preferences menu and selection the Displays option. Then, press and hold the Option key. In the bottom right corner of the Displays window, you should see a Detect Displays button. Click that button to force the Mac OS to show all the displays, including the macbook's own display.

Otherwise, try resetting the PRAM:
by holding down the Command+Option+P+R keys on your keybord when you turn it on untill you hear the startup chime.

Happy New Year!
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Sounds like your screen went bad.
Close the lid, attach an external monitor, open lid and see if the screen appears on the monitor.

Resetting the PRAM may do the trick also:
You reset the PRAM by rebooting a Mac and then immediately hold down the Command+Option+P+R keys, you will then hear the Mac reboot sound again, signifying your PRAM has been reset. You must hit the key combination before the grey screen appears otherwise it won't work.

Happy New Year,
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1 Answer

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Sounds like your screen went bad.
Close the lid, attach an external monitor, open lid and see if the screen appears on the monitor.

Resetting the PRAM may do the trick also:
You reset the PRAM by rebooting a Mac and then immediately hold down the Command+Option+P+R keys, you will then hear the Mac reboot sound again, signifying your PRAM has been reset. You must hit the key combination before the grey screen appears otherwise it won't work.

Happy New Year,
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1 Answer

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Sounds like your screen went bad.
Close the lid, attach an external monitor, open lid and see if the screen appears on the monitor.

Resetting the PRAM may do the trick also:
You reset the PRAM by rebooting a Mac and then immediately hold down the Command+Option+P+R keys, you will then hear the Mac reboot sound again, signifying your PRAM has been reset. You must hit the key combination before the grey screen appears otherwise it won't work.

Happy New Year,
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1 Answer

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This computer sounds like it has died. You can try to see if Apple will fix it for you, but I doubt that they will. It may be time to buy a new computer.

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1 Answer

My Apple mac book pro will not boot up. I have a grey screen. I've taken out the battery held doen the on button for 5 seconds and re connected it nut I've still got a grey screen. Help


The grey screen is the bios of your laptop is booting, this is freezing for some reason.
Do 3 things.
Try holding power button down for longer at least 10-20 seconds.
do a PRAM reset, apple symbol, alt P & R keys all held on boot up.
Do a smc reset.
  1. Shut down the computer.
  2. Disconnect the MagSafe power adapter from the computer, if it's connected.
  3. Remove the battery.
  4. Press and hold the power button for 5 seconds.
  5. Release the power button.
  6. Reconnect the battery and MagSafe power adapter.
  7. Press the power button to turn on the computer.


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Please dont forget to vote this answer was helpful

Many thanks

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1 Answer

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Have you tried resetting the PRAM? If so, the sound board may be bad (side module).

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you can try to take off the battery for 24 hours at least, then put it back and switch on

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