Question about HP Deskjet D4160 InkJet Photo Printer

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Unable to print with new ink carts

I had both black and color ink cartridges refilled at walgreens. now, my computer says that there is a problem with the color cartridge and it won't print. walgreens assured me that this ink was compatible with my printer. they both seem to fit fine,( they are the original cartridges, or so i thought) thanks

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Usually, that message means that your cartridge is dead. Try removing it, clean the electric contacts on it and the ones on the cartridge carrier. Put it back in. If that doesn't help, you will need to buy a new color cartridge.
If you do not have a replacement cartridge, you can still print in, what HP calls "ink backup mode". Simply remove the problem cartridge, and print with the remaining one, in this case, the black one.

  • If you remove the tri-color cartridge, printouts will be in grayscale.

Posted on Apr 14, 2010

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Posted on Jan 02, 2017

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28 and 29 are not meant to be refilled. They can physically be refilled, but they won't work. That is because Lexmark has put in a smart chip that doesn't allow refill.
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