The device copies and faxes but will not scan. It says You need to nstall and run HP software for this feature. I have already installed the hardware from a disk that came with the all-in-one. What do I do now? I'm not running on vista, but on Windows X.
If the software is not instaled completly then you may have to install the software first, if the software for the All-In-One is completly installed then try the bellow steps.
My computer>C:windows>system32 Copy hpzipm12 minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste minimize this window.
Go back to My computer>C:\Drive>windows>system32 Copy hpzinw12 minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste Now you will see two new files in Startup
Now go to My Computer>C:\Drive Program Files>HP>Digital Imaging>bin> Copy hpqtra08 close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button> check destination list> if available applications are not in the destination list then add them in the front panel destination Tried to scan.
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