Question about HP Photosmart 2610 All-In-One InkJet Printer

1 Answer

I have a Photosmarat 2710, and my computer runs software Version X (not Vista). I can copy and print but not scan. When I try to scan it says I need to install or run HP software. The only software I got with the printer has already been installed. Many thanks.

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  • 234 Answers

If in case the software is completly installed then try the steps mentioned bellow.

My computer>C:windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:>windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.

Posted on Dec 23, 2008

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It's brand new. Bought it off ebay. Got it hooked up to computer windows vista. It will print but it won't copy or scan. All I really need is the copy but it won't. it prints fine


Did you run the installation CD that came with it? That installs all the drivers, which include scan, copy and print. Vista installs generic print drivers, which is probably why you can print. On some printers, the copy and scan commands run from the printer control panel, sometimes via the installed software.

Incidentally, Vista was one of the most hated versions of Windows, only slightly in front of Windows Millenium Edition! You should try Win7, 8, or 10. They are far superior.

What is the make and model? Reply by COMMENT so I get notification.

May 17, 2016 | Office Equipment & Supplies

1 Answer

I have the Brother MFC-240C printer connected to by laptop. I have Vista 64. The printer works but I cannot scan, it says connecting to computer but nothing ever happens. What do i do?


First do you have the full software installed? Select your version of Vista (32- or 64- bit) here: http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=mfc240c_all

If you attached the USB cable to the computer and the printer before installing the full software, uninstall the generic driver that you have running and then unplug the USB cable before installing the full software. (Generic OS drivers often only run the printer on an all-in-one.)

Next replace the USB cable (scanning requires bi-directional communication and thus can fail when the printer works). If you have a USB hub or print server, try a direct connection. Try starting your scan from the computer. (Launch the software (PaperPort SE) and hit the scan button, if your installation CD had a Vista compatible version. Otherwise, try to scan in Paint (File > Import from Camera or Scanner) or Windows Fax and Scan (New Scan))

Next make sure that the monitor program is running if you want to launch the scans from the unit. This is the ControlCenter 3 - and you need to set the destination buttons for the scanner in the software. Look for the Device Button tab for each of the scan icons in the software.

I hope this helps.

Cindy Wells

Aug 01, 2010 | Brother Multi-Function Center MFC-240C...

1 Answer

Using my F380 all in one, how do I scan to my


Scan an image
You can start a scan from your computer or from the HP All-in-One.
This section explains how to scan from the control panel of the HP All-in-One only.
To use the scan features, the HP All-in-One and computer must be connected and turned on.
The HP Photosmart Software (Windows) or HP Photosmart Mac Software (Mac) must also be installed and running on your computer prior to scanning.
● On a Windows computer, look for the HP Digital Imaging Monitor icon in the Windows system tray (at the lower right side of the screen, near the time) to verify the software is running.
Note Closing the HP Digital Imaging Monitor icon in the Windows system tray can cause the HP All-in-One to lose some of its scan functionality. If this happens, you can restore full functionality by restarting your computer or by starting the HP Photosmart Software.
● On a Mac, the software is always running.
Tip You can use the HP Photosmart Software (Windows) or HP Photosmart Mac Software (Mac) to scan images, including panorama images. Using this software, you can also edit, print, and even share your scanned images. For more information, see the onscreen Help that came with the HP All-in-One.
To scan to a computer
1. Place your original print side down on the left front corner of the glass.
2. Press Scan.
A preview image of the scan appears on your computer, where you can edit it.
3. Make any edits to the preview image, and then click Accept when you are finished.
To stop scanning ➔ Press Cancel on the control panel.
If this doesn't work for some reason you should also be able to scan using windows camera and scanning wizard, the link will show you how if you have XP, just scroll down past the "how to print" section.
http://www.microsoft.com/windowsxp/using/setup/hwandprograms/printfaxscan.mspx
or this if you have Vista:
If you cannot find the scanner wizard it could be because your version of vista doesn't have it, I'm not 100% but I think it was only packaged with the business version of vista.
If this is the case then you can download a free program called IrfanView from there site: http://www.irfanview.com/
Click the Start icon. Click All Programs .
Click Windows Photo Gallery .
Click File and then click Import From Scanner or Camera .
Click Import .
Click Scan .

If you cannot find the scanner wizard it could be because your version of vista doesn't have it, I'm not 100% but I think it was only packaged with the business version of vista.
If this is the case then you can download a free program called IrfanView from there site: http://www.irfanview.com/
I hope that helps..
Regards
Mike



May 26, 2010 | HP DeskJet F380 All-In-One Printer

1 Answer

When I try to scan with my 2710, I get a message select computer, then you need to run or install hp software for this feature. What do I do?


If this is from the front panel of the printer, the device is not recognizing that the front panel destination list is set up that can be done from the device software
if you are trying to scan from the pc and getting the message this is a communication issue and the easiest solution is to actually uninstall the software and re install

Mar 27, 2010 | HP Photosmart 2710 All-In-One InkJet...

2 Answers

I have downloaded the latestHP 2710 AIO installation software and installed it as recommended. I am unable to get the printer to perform scans. Reports Error1706. Despite trying two of the recommended...


Hi ddegas
I believe your installation was incomplete. You need the driver as well as the software which is required for scanning.
Try once again
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&softwareitem=mp-47754-1&os=2093&product=420428&
Choose your Op System and download then install the driver and the software.
Hope this time, it will work for you.
Good luck
luciana44

Nov 23, 2009 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

Cannot use my photosmart 2710 all-in-one with vista


Try to scan using the below steps
1.Click the Start (Windows) icon.
2. Click All Programs.
3. Click Windows Photo Gallery.
4. Click File and then click Import From Scanner or Camera.
5. Click Import.
6. Click Scan.
I
f you are able to scan in this way, you can perform a level two uninstallation.

Sep 27, 2009 | HP Photosmart 2610 All-In-One InkJet...

2 Answers

You need to install or run HP software for this


install the drivers for that if it is still not working thanresart the computer and scan it properly might be some files are corrupted in the set up

Jun 11, 2009 | HP Photosmart 2710 All-In-One InkJet...

2 Answers

HP Photosmart 2710 ALL-IN-ONE is connected to my computer, which runs on Windows X (not VISTA). Printer and copier always work, but I could never get the scan to work and now I need it. It says "No scan...


Go to the HP website and search for the driver, re-install it, its HP Director software and you can then scan with it. I have the same printer and had to do the same thing. the download took about half an hour on a broadband connection. You will then need to scan to a file, the images of the scan come up in the software and you manage them from there. i will tell you that the software is not user friendly. good luck.

Dec 23, 2008 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

Photosmart 2710 all-in-one will not scan


If the software is not instaled completly then you may have to install the software first, if the software for the All-In-One is completly installed then try the bellow steps.

My computer>C:windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:\Drive>windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:\Drive Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.

Dec 23, 2008 | HP Photosmart 2610 All-In-One InkJet...

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