HP Photosmart 2610 All-In-One InkJet Printer
Problem for HP Photosmart 2610 All-In-One InkJet Printer

I have a Photosmarat 2710,




By kitzel258 on Dec 23, 2008

" "
I have a Photosmarat 2710, and my computer runs software Version X (not Vista). I can copy and print but not scan. When I try to scan it says I need to install or run HP software. The only software I got with the printer has already been installed.

Many thanks.

Solution #1

posted on Dec 23, 2008
Not Rated)

rakeshpramod

Rank: Wiz  HP StaffHP Staff
Rating: 82%, 187 votes
If in case the software is completly installed then try the steps mentioned bellow.

My computer>C:windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:>windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.
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