Question about Brother IntelliFAX 2800 Laser Fax

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Document feed doesn't

Our Brother IntelliFAX 2800 fax machine doesn't feed documents anymore, unless we individually push each page into the feeder. This is with every single page we fax, and it causes enormous headaches. Is there something we can clean or adjust to make the document feeder actually grab individual pages like it's supposed to? Or is this a standard problem on Brother fax machines? Thanks for any suggestions!

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Re: Document feed doesn't

Drive gear is wore down on bearing surface good luck finding one

Posted on Apr 23, 2007

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My fax is having a problem feeding pages through the document feeder, it doesn't always grad the page, and if it doesn't get it, it acts like it has a paper jam, what is causing this?

Open the document feeder. Inside you will find a grey feed roller. Cleaning this roller with a cloth dampened with water will help with these paper jams in the document feeder.

Sep 29, 2010 | Brother IntelliFAX 4750 Plain Paper Laser...

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When faxing, pages will not pick up unless "pushed"

The ADF or automatic document feed roller(s) are dirty and need to be cleaned. Just open up the panel where the documents go into and look for the feed roller that feeds the documents in. It is a grey or black rubber tire about 1.5 inches wide and will be i the center when looking from left to right. Use a cloth with a little glass cleaner sprayed on the cloth and clean an area of the tire then rotate the tire to clean the rest of it.
Once done your documents should feed fine again.
Very common problem that I see all the time.
Good Luck and Thank You for using Fixya

May 13, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Line goes through page when fax is sent

Open up the document feeder and clean the small glass. If the line is more than 1/4 inch wide you have a bad scanner block.

May 13, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

When I send a fax from my Brother Intellifax 2800, the person receiving the fax gets the fax but there is an inch and half black bar along the right side of the document. If I make a copy, the same...

Either, you have a dirty contact sensor glass (and I hope that is the case) or your contact sensor has a faulty section. The contact sensor is basically the method which your machine uses to scan documents. Even machines with a lamp and mirrors have a slip glass that can get dirty as well as mirrors. Lift up the doc feeder to reveal the glass strip that the document feeds across, you may notice it light up when you lift the cover up or touch the document sensor arm. Hopefully, there is dirt (usually tippex or white out) stuck on the glass in that particular area. Use a alcohol cleaner to remove those stubborn types of dirt and in future let the tippex or white out dry before scanning. It may even be the gum from a post it pad which is harder to see as you look into the feeder but just clean that glass well and hope that you don't need a new contact sensor. Maybe there's paper stuck there.

Jul 06, 2009 | Brother IntelliFAX 2800 Laser Fax

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Document does not feed

Pull up to open the document feeder. Clean rollers and pad with alcohol.

Jun 09, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Original jammed in fax feeder of Brother Intellifax 2800

lift document feeder cover and look for paper. if no paper is present there are one or two switch levers that are on the bottom of feeder cover. make sure they can move freely and are not stuck.

May 27, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Paper will not feed through the insert opening

Lift up the cover for the document feeder and clean the roller and pad with alcohol.

Nov 12, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Faxing multiple pages

Open the document feeder (number panel). Make sure that a switch actuator is not stuck down.

Jun 03, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer


look in or around scanner area to see if there is any foriegn material trapped in paper handling area.

This is area where the original document feeds through

Jan 22, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Brother Intellifax 2800 Plain Paper "NO DOCUMENT"

no document mean that there is not paper in the paper feeding

Aug 29, 2007 | Brother IntelliFAX 2800 Laser Fax

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