Question about Compaq Presario 700 470024-192 Notebook

3 Answers

Mouse is not working properly

The mouse is not working corretly, at times you have click several time before it clicks left side and the arrow is not working properly either. Hp send us to this website

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  • Priya darshan May 11, 2010

    HI,

    Please reinstall the mouse drivers.To do that Please right click on My computer icon select properties and then in hardware tab select device manager(for Xp) or click on Device manager on the right side (for vista).
    After the device manager opens double click on "mice and pointing devices" under that right click on what ever name of you mouse is then click on uninstall,if it gives you a message whether you want to remove this or not say yes and then restart your laptop.This should fix the issue.

    Let me know the result.

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Please take out battery and unplug system then clean mouse pad with humid cotton cloth and let it dry and check.

Posted on Feb 08, 2009

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Try connecting external mouse and check out if that external mouse is working properly.if that is working then it must be internal loose connection problem.get it repaired.

Posted on Feb 08, 2009

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Try first using system restore to a date before you had this problem, if this does not work, then you have a faulty pad.

Posted on Feb 08, 2009

  • Ginko
    Ginko Feb 08, 2009

    If you have had the problem recently, use system restore to restore the system to an earlier date, before you started experiencing the problem.

    If this does not help, or if you cannot do system restore, then you need to reinstall the system.
    Do a full backup of your files first, then use HP recovery tool, or the recovery CD to reinstall the system on your laptop.

    If you still have the problem with a newly installed system, then the mousepad is defective and must be reinstalled.


  • Ginko
    Ginko Feb 08, 2009


    Check also: HP and Compaq Desktop PCs - Troubleshooting Mouse Problems


    Here is how to do system restore: How to restore Windows XP to a previous state

    Here how to replace mousepad: COMPAQ Presario 700

    If you have lost the recovery CD, do not have a recovery tool, and you need to order a replacement recovery CD, then you can get it from HP for $10 , see
    Contact HP.

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