Question about Washing Machines
The problem (I suspect) is your lid switch. You did not list any part number that I recognize. I tried a search on the stock number you have listed and it didn't cross to anything. However, I looked up the lid switch at searspartsdirect.com and found a part number of 3949238. If you wish to go to the website to confirm, you can. Just type in your model number and look under the "Top and Cabinet" heading for item number 11.
If your washer fills normally, then either stops, or stops just before the spin cycle this is commonly attributed to a defective lid switch. A broken motor coupling is another common problem, but the washer would still drain. That's why I'm assuming this to be a lid switch problem. If I'm wrong, please post back and let me know.
In any case, the following link will epxlain how to get the outer case off to access the lid switch for replacment:
If you require further assistance, please let me know. Again, if the problem you had diagnosed is different from the one I have posted for you, please provide me with the correct information and I will gladly assist you.
Some other useful sites to check for parts also are:
All offer great service with competitive pricing. Check them all out for the best price. I hope this helps you.
Posted on Dec 23, 2008
This is fairly simple to diagnose. Since the pump mounts on the motor and it is not pumping and since it is also not spinning therefore the pump does not work either then it can only be a broken lid switch.
Use a screwdriver to remove the screws holding down the control panel,then swing it upwards. Pop the s clips in the rear and remove the lid switch disconnect. Tip the case forward and remove it.You will now be able to repair the washer! The lid must be closed for spin. The lid has a striker in it that pushes against the lidswitch arm. This switch allows for spin IF the lid is closed. The switch may have failed. Mechanically the striker may be broken or the actuator arm may be broken. here is a broken lid switch You can test the switch. If you have a meter. If not you can simply bypass this switch. In my left hand here is the lid switch male plug which I have removed from the lid switch harness. If I wanted to i could simply place a jumper between the 2 outside wires and the washer would spin. Do not leave it bypassed if you have small children or braindead brother in laws. NOTE: newer models have the screw hidden
Here is a view of the washer with the case removed.
If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61
Posted on Dec 23, 2008
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Posted on Jan 02, 2017
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