Your TiVo is only recording basic cable (i.e., channels it can receive without a cable box). You will need a digital cable box from your cable company to record channels above 99. If your TiVo is a Series 2 you will not be able to actually record in HD either. You should be able to record the HD channels from the cable box, but they will not be HD quality. (This is my current setup and while the picture quality is much better than basic cable, it pales compared to bypassing the TiVo and watching HD directly off the cable box to the TV.)
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You need to have a cable card from Charter inserted into the TiVo, and it'll have to be "paired" with the equipment at the cable company's head end, and on top of that, if they do what's called Switched Digital Video, where some channels have to be specifically asked for every so often to get put on the cable at "some carrier frequency", you need what's called a tuning adapter which is a separate box that connects to the TiVo via a USB cable, and which also connects to the cable company cable (best way is with cable splitter so that one leg "dead ends" at tuning adapter).
First you need to take the tuning adapter out of the system entirely and make sure the cable card is working. Then you can add it back into the mix.
And you may need to harass Charter's customer service department a lot to get this stuff to actually work.
A good place to ask further questions about this is the TiVo Community Forum (which is not an official TiVo, Inc. site), which is where lots and lots of knowledgeable TiVo users hang out and help each other.
You may have to set the channel 3/4 switch on the lower right rear of your TiVo to match the output setting of your Apex converter. If your Apex converter is equipped for L/R audio and video output you will get better results using a three-conductor cable to connect to your TiVo.
1) Connect the Tivo using the coax output of the cable box into the cable input of the Tivo
2) Exchange cable boxes with your cable provider for one with composite output jacks. It may require you to use a Motorola box that isn't High def depending on what your provider has. I know Comcast has a Motorola HD tuner that has composite outputs as well as component.
3) Upgrade to a Series 3 Tivo. Those units are designed for High Def. Use HDMI cable hookup.
I re-did the guided setup in the Tivo under Messages & Settings/Restart-Reset System/Restart menu section in Tivo. Once I did that, it cleared this issue, even though I didn't have to change any of my settings thru this guided setup. I tried a reset alone first, but that did not fix it. Only this fixed it. We had lost both power and cable during a recent tree fall in a storm, and when both were restored, this problem started. I have a cable coax directly in the back of the TV (no cable box/IR etc) and the system is on a home wireless network. I actually have 2 identical Tivo's in the house set up the same way but only one had this problem. The other worked no different after the outage.
Yes, the Tivo will just record in standard definition, instead of high def.
You can still hook the two up together, though.
What I would suggest (and have done in the past) is this: Split the cable coming out of the cable box. Hook one up to your HD cable box, and the other up to the Tivo. Hook the output of your HD cable box to one HD input on your TV Hook the output of your Tivo up to a different (non-HD) input on your TV.
This will allow you to watch HD while recording standard definition, and vise versa.
Running the HD through the Tivo will work, but will limit you to not be able to watch HD through it.
Set up your infrared blasters connected from your IR port on the Tivo and by placing the two lead lights in front of your cable box so it (the cable box) can read the signal. Then go to Channel settings accessed through Tivo Central and follow the questions. It will ask you to change channels until the remote is working correctly. This all worked on a different "input" on my Mitsubishi TV (it has multiple inputs. I have the cable input on a different "input" to make it work.
Hope this helps. Call TIVO tech assistance because they are the ones who talked me through this.
No, unfortunately there is not. That tivo only has 1 tuner, so you can only record or watch 1 live program. You can however watch a pre-recorded program while recording a live program. If you have directv, you can step up and get their hr20 dvr. It's not a tivo by any means, but it has 2 tuners so you can record 2 things at once and watch a pre-recorded show. It takes a little while to get used to the interface, but once you get the hang of it, it's pretty straightforward.
You can also get an older DVR w/ tivo (hr10) however, it will not get ANY of the new MPEG4 High Def channels that are out there.
If you have an hdtv, then you really should grab an hr20, give directv customer retention a call and ask what they can do for you. You'll need a new slimline dish and they'll come out install it and everything you need for watching off the new satellites and enjoying the new mpeg4 hd channels (the old hd channels are in mpeg2).