Question about Dell 924 All-in-One InkJet Printer

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Dell 924 printer will not recognize photo cartridge

When I installed my photo ink, it went into the black ink spot. but it won't use that ink. It keeps useing the right color cartridge instead of the left photo color cartidge.

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  • Anonymous Jan 16, 2009

    I have the same problem and my color ink is all used now!

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I just bought new ink and my Dell 944 is still telling me I am out of ink and it a new cartridge. How do I tell the computer or printer that?

Posted on Nov 23, 2009

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I am getting the following error message: Black/photo cartridge missing


Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Rick

Mar 06, 2011 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell Photo 924 All In One Printer


Have you place the ink cartridge at correct place . Check it and tell later

Jun 24, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

How to install ink cartridge in printer


Lift the printer unit from under the scanner, there should be a support to hold it up while changing the cartridge. The cartridges will align them selves automatically once you open the top, so you can access them easily. The manual for you printer can be found here:
http://support.dell.com/support/edocs/systems/924/en/index.htm

Mar 06, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Will my dell 924 printer still work without the blue cartridge


when you put the black in you had to also put the blue in do you have the empty cartridge if so put it back in for right now and see if this helps

Jan 09, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Ink for Dell Photo924 Printer


Here is a site that has refurbished, guaranteed ink for your printer:

http://www.4inkjets.com/Dell-Ink,Photo-all-in-one,924,Ink-Cartridge,2344,printer.html

Refurbished Alternatives for Dell 924 Ink Cartridges and Printing Supplies Our Alternative Remanufactured Cartridges to replace the Dell OEM cartridges for use in the Dell 924 have a one year 100% quality satisfaction guarantee. These cartridges are not refurbished Dell OEM Cartridges. They are Non-OEM products that have been modified and refurbished by a remanufacturer that is not endorsed or associated with Dell and are guaranteed by 4inkjets.com to work with your Dell 924 Printer. They are a low priced alternative to Dell OEM Cartridges. Our refurbished alternative cartridges to the OEM Inkjet Cartridges are manufactured to the highest performance and quality standards and will deliver optimal prints when used in your Dell 924. Since we import our products directly from the remanufacturers we can pass the savings on to you. copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Nov 28, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Install ink cartridge in my Dell 924 where does it go?? how do you open it??


The cartridges go inside of the cartridge carrier. There is a tab on each side that you push down on and the cover will pop up so you can insert the ink cartridge.

Here is a link to the manual. It is described on page 49 to 52 of the manual.

Dell 924 Manual

Nov 10, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

924 says that black ink cartridge not installed


Hmmm....that sounds to be an issue with the ink cartridges...

You might be using ink cartridges purchased other than Dell or Staples...since these are the two who sell Dell Ink.

If thats not true, then take out both the cartridges in the printer.

Lets isolate the issue

1. Try only Black cartridge on Color slot(right). If you get Install both ink cartridges error, then its an issue with the Black ink cartridges and if you get message that install Black ink cartridge then its an issue with the prrinter.

2. Now install only color cartridge on Black cartridges slot(left), If you get color cartridge missing then its an issue with the Black cartridges which you are using and if you get install both ink cartridges then its an issue with the black slot on printer.

3. If issue found to be with Black ink cartridge then wipe the Nozzles(bottom) of the ink cartridge with lint free cotton cloth from back to front 5-6 times.

4. Also try replacing the ink cartridges purchased only from Dell or from Staples. Purchased from somewhere else or refilled might not work.

5. If issue found to be with printer, then i would suggest you to purchase new printer then.

Hope this fix the issue

Aug 14, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Black ink not recognized


Select printer, properties.
Select printing preferences, select advanced.
Select more options.

Make sure you do NOT have Use color cartridge for all black printing selected.

(I had set that a while ago when my black cartidge ran out when the kids had a paper due - I forgot I had reset it. Once my color cartidge ran low, everything printed pink).

Let me know if that works for you.

Jun 05, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Dell 924 printer problem with black cartridge


Dell printers donnot seem to work on refilled cartridges. Do buy new cartridges to fix the issue

Apr 08, 2008 | Dell 924 All-in-One InkJet Printer

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