Question about Dell 924 All-in-One InkJet Printer

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Dell 924 printer will not recognize photo cartridge

When I installed my photo ink, it went into the black ink spot. but it won't use that ink. It keeps useing the right color cartridge instead of the left photo color cartidge.

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  • Anonymous Jan 16, 2009

    I have the same problem and my color ink is all used now!

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I just bought new ink and my Dell 944 is still telling me I am out of ink and it a new cartridge. How do I tell the computer or printer that?

Posted on Nov 23, 2009

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How to change the ink cartridge


Follow these instructions when you need to replace print cartridges.

• Everyday printing: Use a black cartridge along with a tri-color cartridge.
• Color photos: Use a photo cartridge along with a tri-color cartridge.
To replace the print cartridges
1. Make sure the HP All-in-One is on.
CAUTION: If the HP All-in-One is off when you open the print cartridge door to
access the print cartridges, the HP All-in-One will not release the cartridges for
changing. You might damage the HP All-in-One if the print cartridges are not
docked safely when you try to remove them.
2. Make sure you have letter or A4 unused plain white paper loaded in the input tray.
3. Open the print cartridge door.
The print carriage moves to the far right side of the HP All-in-One.
4. Wait until the print carriage is idle and silent, and then lightly press down on a print
cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.
If you are replacing the black or photo print cartridge, remove the print cartridge from
the slot on the right.
1 Print cartridge slot for the tri-color print cartridge
2 Print cartridge slot for the black and photo print cartridges
5. Pull the print cartridge towards you out of its slot.
6. If you are removing the black print cartridge in order to install the photo print cartridge,
store the black print cartridge in the print cartridge protector or an airtight plastic
container.
7. Remove the new print cartridge from its packaging and, being careful to touch only
the black plastic, gently remove the plastic tape by using the pink pull tab.
1 Copper-colored contacts
2 Plastic tape with pink pull tab (must be removed before installing)
3 Ink nozzles under tape
CAUTION: Do not touch the copper-colored contacts or ink nozzles. Also, do
not re-tape the print cartridges. Doing so can result in clogs, ink failure, and bad
electrical connections.
8. Hold the print cartridge with the HP logo on top, and insert the new print cartridge into
the empty cartridge slot. Make sure you push the print cartridge in firmly until it snaps
into place.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black or photo print cartridge, slide it into the right slot.
9. Close the print cartridge door.greatcir.png

Jun 30, 2011 | HP PhotoSmart C4385 All-in-One Printer

1 Answer

I keep getting a cartridge error message. I have replace the ink cartridges but still have the error.


Are you using Dell Series 11 ink cartridges?

Open the printer with the power on and remove the Dell Series 11 black ink cartridge and make sure the tape is off the cartridge, then reseat the cartridge back in. Now do the same for the Dell Series 11 color cartridge. Now when you close the printer, it should print an alignment page. Any error messages?

Black = Black side(left side) Color = Color side(right side)

Photo = Black side(left side) Color = Color side(right side)

Dell Series 11 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 11 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It possible to get a Dell Series 11 Cartridge with a bad sensor. Take back to place of purchase for a replacement.


Rick

Jun 15, 2011 | Dell 948 All-In-One InkJet Printer

2 Answers

I have never used the Photo ink Cartridge #58. It intal pic shows putting it where the black one goes-does this mean I would use the color and the photo one at the same time instead of the black one?


Yes correct.The photo cartridge has to be inserted, where you install black cartridge.The photo cartridge gives finishing touch to the photos which you print.The actual photo comes from the color cartridge only, but for lightness and darkness, the color(ink) from photo cartridge gets used.In photo cartridge there are three color ink, that are light pink, light blue and grayish black.In color cartridge there are three color ink, that are pink(magenta), yellow and cyan( blue).------------- This are the details.Thank you for using fixya.

Mar 24, 2011 | HP Deskjet F340 All-In-One Printer

1 Answer

Hello'' can you tell me how to change the ink in the kodak printer?


  1. Open up the cartridge to reach the ink chamber within. For color and photo cartridges, just remove the lid with a sharp knife (insert it where the black and colored plastic meet) to find the three fill holes. On black cartridges, make a hole with a heated pin or drill on top of the cartridge where the letter "K" is.
  2. Step 2 Check the chambers in a color/photo cartridge to determine which color ink is in which chamber. Insert a different toothpick or pin into each chamber to draw out yellow, cyan or magenta ink.
  3. Step 3 Fill a plastic syringe bottle with enough ink in the color you are refilling. A black ink cartridge should need 10 to 15 milliliters. A color/photo cartridge takes 5 milliliters of each color.
  4. Step 4 Insert the syringe needle into the cartridge, sending the tip down to the bottom. The chamber contains a sponge, so you will need a small bit of force to push it in.
  5. Step 5 Inject the ink into the cartridge. Unlike other brands of cartridges, you want to saturate the sponge with ink in a Kodak cartridge. Depress the syringe plunger slowly until you can see the ink begin to surface on top of the sponge.
  6. Step 6 Wash all ink residue out of the syringe after you've refilled one shade of ink. If you intend to refill another color immediately, dry the syringe out first.
  7. Step 7 Replace the lid on a color/photo cartridge. Apply a strip of tape to the spot where you first removed the lid to secure it. You don't need to seal a hole you drilled in a black cartridge.
  8. Step 8 Leave the cartridge standing in a secure spot overnight. This helps the ink settle within the cartridge for even printing once the cartridge is back in the printer.

Apr 30, 2010 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

Photosmart C5280. Instructions on photo cartridge 348 say remove both black and colour cartridges, then install photo cartridge in right hand cartridge holder. Printer screen then tells me to install...


Your printer uses the following cartridges:

HP 74 - Black ink
HP 75 - Cyan, Magenta, and Yellow ink
HP 99 - Photo Black, Light Cyan, and Light Magenta

You need Photo Black, Cyan, Magenta, Yellow, Light Cyan, and Light Magenta to print photos. To accomplish this you install the HP 99 photo cartridge where your HP 74 black cartridge usually goes and you keep the HP 75 color cartridge where it's at. I don't know why your printer told you to remove both cartridges, then reinstall the HP 75 color cartridge.

Oct 10, 2009 | HP Photosmart C5280 InkJet Printer

1 Answer

Display shows: printer cartridge incorrect


It seems like you are using incorrect printer cartridges.....

Make sure that part number on ink cartridges should be :

MK990 Cartridge, Ink, Standard, Series-9, Black CTRG,INK,STD,SERIES-9,BLK 0 1 0 Yes 1 N MK991 Cartridge, Ink, Standard, Series-9, Color CTRG,INK,STD,SERIES-9,CLR 0 1 0 Yes 1 N MK992 Cartridge, Ink, High-Yield, Series-9, Black CTRG,INK,HIYLD,SERIES-9,BLK 0 1 0 Yes 1 N MK993 Cartridge, Ink, High-Yield, Series-9, Color CTRG,INK,HIYLD,SERIES-9,CLR 0 1 0 Yes 1 N MK995 Cartridge, Ink, Series-9, Photo

Nov 10, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Black ink


The PGBK cartridge is a pigment black ink, while the others use a dye for coloration. The pigment black is used when printing text and other documents. The dye ink is used when printing photos and other colored documents. The dye black is used in conjunction with the color (dye) inks to provide tinting and color gradation, and therefore is not used nearly as much as the pigment black unless you use your printer only for printing photos.

If you're printing text and documents, you will need to buy another pigment black (PGBK) cartridge.

Oct 13, 2008 | Canon MP610 Photo All-In-One Printer

2 Answers

How to change black color inkonHp2175all in one


Supported HP ink cartridge part numbers The HP PSC 2100, 2170, and 2200 all-in-one series products use the ink cartridges listed in the table below. The HP 58 tri-color photo ink cartridge replaces the black ink cartridge for six-ink photo printing. Ink cartridges Part number HP 56 black ink cartridge (19 ml) C6656A HP 57 tri-color ink cartridge (17 ml) C6657A HP 58 tri-color photo cartridge* (17 ml) C6658A HP 27 low capacity black ink cartridge (10 ml) C8727A HP 28 low capacity tri-color ink cartridge (8 ml) C8728A * Replaces the black ink cartridge for six ink photo printing and includes cartridge holder. Replacing the ink cartridges The power must be turned ON to the all-in-one or the print carriage will not come to the center.
  1. Locate and raise the print cartridge access door on the front of the unit, just above the output tray. The print cartridge carriage will move into the middle of the access area. Figure 1: Raising the front access door and the ink cartridge latches c00224418.jpg
  2. Press down lightly on the top of the ink cartridge latch of the ink cartridge to be replaced and then pull the lower section of the latch toward you to unlatch the ink cartridge.
  3. Grasping the sides of the ink cartridge, pull the cartridge toward you to remove it as shown in Figure 2. Figure 2: Removing the cartridge after raising the latch c00224419.jpg
  4. Remove the replacement cartridge from its packaging, and touching only the black plastic, gently remove any tape covering the nozzles. Do not touch the gold-colored contacts. Figure 3: Removing the protective tape c00224420.jpg
  5. Holding the ink cartridge with the printed label up, slide the cartridges one at a time into the print carriage as shown in Figure 4. The black ink cartridge (HP 56 or HP 27) goes on the right side (with the gray latch) and the tri-color cartridge (HP 57 or HP 28) goes on the left side (with the blue latch). If the optional photo cartridge (HP 58) is installed for six-ink photo printing, it is installed in place of the black ink cartridge. Figure 4: Inserting the cartridge c00224421.jpg
  6. Place your hand on the latch as shown in Figure 5, with the thumb pulling the end of the latch toward you. While holding the end of the latch out, press down on the top of the latch until it stops and then release the lower portion of the latch with your thumb so that it catches under the tabs. Do not force the latches into place or damage to the unit might occur. Close the all-in-one after latching the ink cartridges in place. Figure 5: Latching the ink cartridges in place c00224422.jpg
  7. Close the print cartridge access door.
  8. A message will appear in the front panel display requesting that the ink cartridges be aligned. Press ENTER on the front panel to start the cartridge alignment. Two pages will print. Following the instructions printed on the second page, place the first page on the scanner glass in the lower-right corner and then press ENTER to finish aligning the cartridges. Remove the page from the scanner glass when complete.
Storing the option photo printing cartridge while not in use The optional photo print cartridge (HP 58) that may be purchased separately for six-ink photo printing includes an ink cartridge protector. The protector is designed to keep the photo cartridge from drying out when it is not in use and for holding and protecting the black cartridge when the photo cartridge is in use.
  • To insert a cartridge into the protector, slide it into the protector at a slight angle until it snaps in place.
  • To remove a cartridge from the protector, push down and back on the top of the protector to release the cartridge and then slide the cartridge out of the protector.
Figure 6: Inserting and removing ink cartridges from the ink cartridge protector c00224423.jpg Fixing error messages that appear after changing a cartridge After inserting the cartridge, one of the following messages appears:
  • Check the black (or color) cartridge
  • Replace the black (or color) cartridge
  • The wrong black (or color) cartridge is installed
These messages indicate that the ink cartridge is not making good electrical contact, is bad, or is the wrong cartridge. Complete the following steps to diagnose and correct the condition:
  1. Open the front of the unit to access the print cartridges (as shown in Figure 1).
  2. Remove the ink cartridge indicated in the message and inspect it.
  3. Verify that it is the correct part number and if it is, reinsert it.
  4. Close the lid to see if the problem is corrected.
  5. If the message is still displayed after a few seconds, remove the ink cartridge again.
  6. Unplug the power cord from the back of the unit.
  7. Clean the electrical contacts on the ink cartridge with a soft clean cloth, slightly dampened (not wet) with clean water. Each contact is very small and shaped like a rounded square. Figure 7: Cleaning the cartridge contacts c00224424.jpg
  8. Inside the HP all-in-one product, clean the contacts in the print carriage (the cartridge holder) with a clean cotton swab slightly dampened with clean water. Allow them to dry for five minutes before reinserting the cartridge(s) and turning on the printer. Figure 8: Contacts to be cleaned c00224425.jpg
  9. If the problem remains, replace the ink cartridge.
  10. If the problem still exists after trying all of the steps above, contact HP for assistance.

Oct 13, 2008 | HP Office Equipment & Supplies

2 Answers

PRINTING WITH BLACK INK CARTRIDGE ONLY; COLORED CARTRIDGE IS EMPTY.


Apparently, if you hold the "resume button" (the one next to the power button) for about five seconds after you get the message saying to replace the color ink cartridge the machine starts printing. I did this after I went to "maintenance" under "preferences" and changed ink to "black only." At first that alone did not work, but after trying the resume button for 5 secs it worked okay.

Sep 13, 2008 | Canon PIXMA iP1800 InkJet Photo Printer

1 Answer

Photo ink 58 do i put it on the right side and what other ink cartridge do i need to use


Normally, you keep the regular tri-color cartridge in the place it already was.. You should be taking the black cartridge OUT and putting the 58 Photo cartridge in...

FYI.. the 58 photo cartridge provides you with LIGHT magenta, LIGHT Cyan and a PHOTO Black -- which are supposed to give you truer tones and 'half-tones' for shades and nuances in color (like different grades of blue in the sky). The Photo black helps the photo not look "green" on black areas when there is a reflection on the photo... (with regular ink, when you get a reflection off of the shiny paper you often see a green-ish like color and it looks rather odd... the photo black stops that.)

Maggie B

Feb 21, 2008 | Office Equipment & Supplies

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