Question about Epson Stylus RX580 InkJet Photo Printer

1 Answer

Epson RX580 Communication Error During Install

I attempted installation of an Epson RX580 USB printer. Everything works well until the installer directs you to plug in the USB cable. It is here that the problem begins. When you plug in the cable the normal audio tones that accompany the recognition of a USB plug n play device are replaced with what sound like a 'fatal error' audio tone - a series of 3 rapid tones. Moreover, the installer displays ' unable to find printer...make sure the printer is turned on and the cable is connected to any available port'. The installation appears to stop here. I have tried using ports on my USB hum, the front panel ports as well as the back panel ports (on the USB2.0 card) but nothing works. I've tried 4 different USB printer cables with no success. I've tried uninstalling and reinstalling the drivers, both from the install disk and from the Epson web site, with no luck. I've cleaned out the remnants of previous HP printer drivers/files.....I've cleaned the registry......I've cleaned out the spooler files... virus and spyware checks were run several times.....nothing seems to help. I've even tried deleting and reinstalling the printer. On one installation I was able to get a document to print, however successive documents stay in the print spooler - when you try and delete the documents from the spool, all but one can be deleted. When I checked the priority of the documents in the spool, they are all set to the lowest priority (ie 1) instead of the highest priority (ie 99). I don't know what's happening. I have received an Epson pop-up that stated there was a 'communication error' attempting to communicate with the printer. Can you help?? This problem first appeared after I reinstalled Windows XP Home and installed all the updates including SP3. This was necessary as a result of a 'botched' software installation. Prior to that the printer/scanner worked flawlessly. I hope someone can help me figure this out. I also plan to contact Epson tech support.
Sincerely,
Lou
Pittsburgh, Pa
lwfrank@verizon.net

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hey...

I ran into a similar problem (okay, the same problem), and my problem turned out to be my USB cable. I was using an extender. When I ran the cable to the PC without the cable extender, my problems disappeared. If you're not using an extender, you might just try a different USB cable.

Hope that helps...

-Buzz

Posted on Jul 11, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Printer error


This means see the document you are printing or install it again

Nov 19, 2009 | Epson Stylus RX580 InkJet Photo Printer

1 Answer

Invalid Access to Memory Location


first turn everything off unplug the printer.hook the usb to the computer before you do anything else,then turn on the unit it should make all the adjustments.

Jul 09, 2009 | Brother Multi-Function Center MFC-240C...

1 Answer

Communication problem printer lexmark2600


With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.

To fix a fouled install:
(1) Uninstall the Lexmark drivers in Add Remove Programs
(2) Shutdown the computer
(3) Disconnect the printer from the USB port
(4) Restart the computer
(5) Run the Driver Installation software
(6) Cancel ALL attempts by windows to auto install the printer
(7) When the software asks for the printer connect it and continue

Jan 12, 2009 | Lexmark X4530 InkJet Printer

1 Answer

Shows there is no communication between laptop & printer


With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.

To fix a fouled install:
(1) Uninstall the Lexmark drivers in Add Remove Programs
(2) Shutdown the computer
(3) Disconnect the printer from the USB port
(4) Restart the computer
(5) Run the Driver Installation software
(6) Cancel ALL attempts by windows to auto install the printer
(7) When the software asks for the printer connect it and continue

Oct 23, 2008 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Unable to print


With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.

To fix a fouled install :
(1) Uninstall the Lexmark drivers in Add Remove Programs
(2) Shutdown the computer
(3) Disconnect the printer from the USB port
(4) Restart the computer
(5) Run the Driver Installation software
(6) Cancel ALL attempts by windows to auto install the printer
(7) When the sofware asks for the printer connect it and continue

Sep 07, 2008 | Lexmark X73 All-In-One InkJet Printer

1 Answer

Communication error


Marky12, if the printer works fine on the vista system then you can eliminate a hardware fault. sounds like a driver or install issue. remove the printer completely from the mac (uninstall software, drivers and unplug) then go to epson.com, choose your countrey and head to the support and downloads section. Get the latest drivers for mac/tiger and reinstall the printer (make sure you have restarted the mac in between uninstall and reinstall) and most important !!! dont plug in the usb cord until the driver install tells you to
Good luck

Feb 28, 2008 | Printers & Copiers

Not finding what you are looking for?
Epson Stylus RX580 InkJet Photo Printer Logo

215 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Printers & Copiers Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18304 Answers

Cindy Wells

Level 3 Expert

4761 Answers

Are you an Epson Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...