Question about Microsoft Windows XP Home Edition

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Blue Screen then system restarts with an error message

This issue started when i inserted and Flash USB into my laptop and it was infected with a virus i disinfected with using kaspersky IS 2009 after a min my system restarted on its own and then another problem came out , when i right click any file screen goes blue and system restarts with this error
0x0000008E (0xC0000005,0xF6CFFB3A,0xF67AD2AC,0x00000000)

on windows start up i get this error message

The System Has recovered from a serious problem.

The system has recovered from a serious error.
BCCode : 1000008e BCP1 : C0000005 BCP2 : F6CFFB3A BCP3 : F67AD2AC
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 768_1

please help me i will be greatful

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  • the_lost_pri Dec 24, 2008

    thanks for help this has worked for me best site ever thanks

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There are two possible solutions given by Micrsoft, one & two.

Both explanations are extremely, but about halfway down each page is the Resolution; One requires a registry edit; Two has a Windows Update you can download.

Posted on Dec 23, 2008

  • Peter Sturniolo
    Peter Sturniolo Dec 23, 2008

    Meant to say "Both explanations are extremely long"...

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Error code 0x00000002


STOP 0x2 DEVICE_QUEUE_NOT_BUSY error code has a value that is 0x00000002. This is a fatal error typically known as STOP message or Blue Screen of Death (BSOD).
This error generally occurs in Windows XP but may also occur in latest version of Windows such as Windows Vista or windows 7. The computer may stop responding without warning. Moreover, your computer may give error messages like STOP 0x00000002 error or related errors and if blue screen appeared then you may have to restart the system in the mean time of your work due to which unsaved work will be lost.
Cause of Error:
  • You may be using corrupted profile in your system which raised this problem
  • The device driver of your system is not updated
  • Malfunction of hardware usually is the cause of error such as STOP 0x2 DEVICE_QUEUE_NOT_BUSY or similar error
  • Registry database of your system may have corrupted or modified erroneously by invalid application
  • You have installed new hardware unsystematic or installed unknown application
  • Spyware has infected the PC
  • Antivirus software is not working
  • The operating system or application might have run out of usable memory.
This is one of the serious problem in computer if it is not resolved instantly then it might create some more unexpected error. STOP 0x00000002 error and its related error will disturb you all the time and you may have to bear loss of data. When blue screen of death appear on your monitor screen then you need to restart directly whether you have saved your work or not. Therefore, you are suggested to fix STOP 0x00000002 error as earliest possible.

How to Fix:
To fix STOP 0x00000002 error you need to follow the following methods.

  • If this error occurs in your pc then you will have to restart the PC and then press F8 key before appearing Windows. You will see a black screen with white text giving many options. Select the option "Last Known Good Configuration" and press Enter. If you have configured the computer improperly then it may fix the error.
  • If you have installed any hardware in your system then the chances is more that the device driver is not updated and thus errors of type STOP are given at the time of operation. You must download latest drivers.
  • If your system does not become stable then you need to try scanning of registry with this tool. Since, registry keeps all configurations of your system if it gets impaired then you must download registry repairing softwareand repair it .
Mostly, spyware has been the reason of various errors in computer system. Spyware damages files in the computer system and if once damaged then it is no longer used and it also corrupt registry database. The file which is infected by virus may be a program file, system file etc. If STOP 0x00000002 error occur in spite of antivirus then download anti spyware to scan your computer.

Hope this information will help.
Your response is very much appreciated. Thank you for using Fixya...

Sep 28, 2011 | Microsoft Operating Systems

Tip

How To Remove A Virus From Your Computer


Requirements: On an uninfected PC connected to the Internet, download the following programs to a thumbdrive. We will need this to fix the infected computer.
Instructions:
  1. Shut down the computer as soon as you realize there is a problem. Pop-ups, program errors, dll errors, fake Anti-Virus scanners, and similar are signs there is a problem. Shut down the computer normally, or hold the power button in until the computer shuts off.
  2. Power on the computer, and hit F8 before the Windows Startup screen appears. Select Safe Mode.
  3. Login if asked to, if not select Yes to continue.
  4. Click on the Start menu, select Run, type msconfig and press Ok, or type msconfig into the Start menu search box and press Enter.
  5. Under the General tab, select Diagnostic Startup. Press Apply.
  6. Under the Services tab, check the Hide All Microsoft Services box, and uncheck any services you don't recognize in the window.
  7. Under the Startup tab, select Disable All. Press Apply and Ok.
  8. Don't restart the computer yet.
  9. The System Restore Utility backs up selected files automatically to the Restore folder. Quite often are infected files stored there as backup files, and many Virus Scanners are unable to delete these files. If you suspect your computer may be infected, it is recommended that you disable the System Restore Utility to remove the infected files from the Restore folder.Select your OS for directions on how to disable the System Restore Utility - XP, Vista, 7
  10. While in Safe Mode, insert your USB thumbdrive and open it in My Computer.
  11. Open Combofix.exe, select Ok when it asks. Let Combofix scan and remove any infections it finds. It should restart the computer when it is done. When it restarts, boot up into Windows normally.
  12. Login if asked to, open your thumbdrive in My Computer again, and run Combofix.exe once more.
  13. Open up SmitFraudFix.exe from your thumbdrive. Press any key to continue when asked. Type 2, and press enter. When the scan is complete, restart your computer.
  14. If you had a fake Anti-Virus Scanner infection, open up Remove Fake Antivirus.exe from your thumbdrive. Press Start, and press Yes. When the scan and removal is Complete, restart the computer again.
  15. Install Microsoft Security Essentials, or your choice of Anti-Virus Software when the computer returns back to the desktop.
  16. Restart if asked to, and when the computer restarts, run a Full Scan in Microsoft Security Essentials.

on Feb 25, 2011 | Operating Systems

1 Answer

When I insert My transcend flash and then one message alert, USB DEVICE not RECOGNIZED? Please kindly recommend and solve this problem. Thanks for your help.


your operating system has got corrupted or infected by virus. install good antivirus and go for boot scanning. if it doesn't work, reinstall your OS.

Jun 18, 2011 | Operating Systems

2 Answers

Dell xps i5 laptop windows xp install blue screen problem


Deva,
Please follow the link below for a complete reinstall of Windows XP without losing any data. I have done it many times on different machines and there are no problems.
http://www.informationweek.com/shared/printableArticle.jhtml;jsessionid=XIR0ZCH5SDIMZQE1GHPSKH4ATMY32JVN?articleID=189400897

Feb 17, 2011 | Operating Systems

1 Answer

Blue screen error


The most frustrating blue screen computer errors are basically caused by some physical faults such as faulty memory, power supplies, overheating of PC components, or hardware running beyond its limits, device driver conflicts etc.
If you see the blue screen and halts occur in boot process, and also notice some specific error message appear on your screen, this indicates a serious issues most probably due to inappropriate device driver or firmware .Blue screen is really an annoying issue and creates a lot of trouble to the end user.
Follow these steps to fix a Blue Screen in Safe Mode
Once booting start, select "Safe Mode" from the boot menu.
Scan your hard drive by running your antivirus software . If the program locates an infection, move it to your vault or follow the on-screen instructions. After program completion, if a virus was removed, attempt to reboot your computer and see if this clears up the problem. If not, restart your computer in safe mode.
Restore your computer to a previous point. Click on the "Start" button. Select "All Programs", "Accessories", "System Tools" and finally "System Restore". Choose a restore point on or before the last day your computer worked without error. Finally Reboot your computer to see if it loads correctly.

Aug 27, 2010 | Microsoft Windows XP Professional SP2

1 Answer

Error Message while booting with blue screen


Basically this occurs by virus hit.. Now better install new operating system and never download cracks or keygens from any sites, most of them will contain virus which causes this.. and note while using pen drives too hold shift key when it is being inserted, this prevents automatic execution of virus.

Dec 28, 2009 | Microsoft Windows XP Home Edition

2 Answers

Windows 7 - blue screen error: ati2dvag.dll


try to re-install driver of your video card , it should be supported by windows 7

Nov 09, 2009 | Microsoft Operating Systems

3 Answers

Autorun.inf worm & some cookies.dat hook


Have you tried restoring to an earlier date? To do that, start the laptop in Safe Mode and let it boot. When the warning screen comes up, click no and you will go into the system restore mode. Go back to a date prior to when you noticed the suspect activity. If that does not help, let me know and we can try something else.

~ Spoem

Sep 30, 2009 | Microsoft Windows XP Professional

1 Answer

Kenel data in page error


You need to rebuild your operating system from the supplied CDROM that came with your computer. You have the classic BSOD display, Blue Screen Of Death. Its a long job but its worth it in the end to completly repair your operating system and clean up your hard drive.

Jun 13, 2009 | Microsoft Windows XP Professional for PC

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