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Black cartridge prints light gray

New black cartridges (tried more than one) will only print light gray. This happened on the first replacement when the printer was new and under warranty, and tech support was kind enough to ship free the only remedy--a new print head. Now, five black cartridges later, the problem is back. Both times it happened when a new cartridge was installed so may have something to do with new cartridge calibration.
Please don't tell me I need a new printer head again...

Than ks,
Glenn Dixon

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  • Kodak Master
  • 81,342 Answers

Sounds like the print head is failing.

Posted on May 19, 2017

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Posted on Jan 02, 2017

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Coldcut
  • 1554 Answers

SOURCE: K550 printer not printing Black

It seems this affliction is reported many times on the internet, new out of the box the black print head is bad.
1st run the cleaning utility on the driver CD.
then.
If it is in warranty call Hp and give them the info.
it is unlikely the print head is clogged or it would print some garbage.
If it is out of warranty. then feel free to take it out and clean and check/reseat the connections to the print head.
The paper handling jams are the next biggest complaint.

Posted on Jan 25, 2008

SOURCE: Printer will not print black, but will not let me replace black cartridge

Had the same problem but this worked for me. To force a cartridge change, press and hold down the PAPER FEED button for at least 5 seconds as suggested here:

http://esupport.epson-europe.com/ViewArticle.aspx?lng=en-GB&kbid=313630&data=qBjAbS6NcI3fNMgp8+fHGGs5vImpFwyM

I then changed the black cartridge, even though I hadn't used much ink from the old cartridge and the computer was showing it as three quarters full.

Posted on Apr 22, 2008

  • 1 Answer

SOURCE: Black 3ek cartridge not printing

I had the same problem before with 3e black ink. It simply does not print too, so what I did if i get to print black and white i will set the characters into dark gray! it looks like draft printing but the things is it can be printed.. I tried to do every instructions available but to fail. I almost dump it till I decided to set it aside for a while. After a week I tried using it again, and it functions well. I guess the printer just want to say, "HEY BUDDY, GIVE ME A LITTLE BREAK!"

Posted on May 15, 2008

  • 96 Answers

SOURCE: Kodak EASYSHARE 5500 will not print with black ink

Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
(If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.)
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

Posted on Aug 19, 2008

SOURCE: Lexmark x 1270 & x1290 printer won't print black after using re-filled cartridges.

hmmm...paperman..that's unusual to say the least..


Posted on Aug 19, 2008

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Kodak esp 5210 wont print black


I figured it out. If you are low on (25%) on either colors or black, then it won't print. Even if you load a new black cartridge and it reads as 100% black, it won't print because it will only print when BOTH cartridges have been replaced and reads 100%.
Same thing happens reversed with color being replaced.
So basically, ALL printers short you 25% ink and FORCE you to buy their ink more often. Kodak is no exception.
I have 100% black and 25% color and a BW only needed text paper won't print. I been through this before. *facepalm*

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Dear Folks, My colour laser is probably my most "valuable" and needed tool, next to my notebook. The black toner cartridge ran out and I replaced it. From that point on, the printing is very...


Well there are few tests you could run to make sure it's not the printer.

1. You said you already tried different print cartridges and it didn't make a difference.

2. Have you tried printing anything else? Like the windows test page? Does that come out gray as well? The reason I suggest this is because sometimes when printing a document you can set the printer settings to always print in "Draft" mode. This mode allows the printer to conserve the ink which make black look faded or gray. If you can make sure the printer settings are set to "Normal" or "High Quality" then test.

3. Also are you buying the printer cartridges from the same vendor? What I mean is that sometimes different vendors have different quality of printer cartridges. Some sell re-use/re-furbished print cartridges for a much lower price, and some sell OEM (original equipment manufacturer) for "an arm and a leg". So make sure you have a good quality print cartridges.

Hope this helps

P.S In the future you should let us know what make and model your printer is, this will help us narrow down the issue, or if we have had this issue happen to us we can let you know.

Mar 17, 2011 | Office Equipment & Supplies

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Can I print if I do not have a color cartridge? I have a new black cartridge and recycled the empty color cartridge without replacing it. Now I get a flashing red light indicating I need ink and nothing...


Yes, go to print properties and find the print in gray scale and it will print in black only. WHen you open the print window. Click on preferences and then look for the color tab. Click on the "print in grayscale" box.

Brian

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HP 6940 color cartridge light will not stop blinking


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I might have an idea why this is happening....The print cartridges might need cleaning...
Follow the steps below to do this....


Step one: Remove the black, photo print cartridge, or the gray photo print cartridge

NOTE:
The black, photo print cartridge, or the gray photo print cartridge is in the right side of the carriage. -Lower the cover of the product.
-If the print cartridge status light flashes, proceed to Step two: Replace the print cartridge.
If the print cartridge status light is off, proceed to Step three: Manually clean the print cartridge.
Step two: Replace the black, photo print cartridge, or the gray photo print cartridge and remove the tri-color print cartridge
- Remove plastic tape from new ink carttridge CAUTION:
Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper electrical contacts.



NOTE:
The tri-color print cartridge is in the left side of the carriage.
-Lower the cover of the product. -If the print cartridge status light stops flashing, proceed to Step three: Manually clean the print cartridge.
If the print cartridge status light still flashes, replace the tri-color print cartridge. If the issue continues, service the product.


Step three: Manually clean the print cartridge
1. Gather the following items to clean the print cartridge and carriage:
o Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water can contain contaminants that damage the cartridge.
o Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
o Sheets of paper or a paper towel to rest the cartridges on during cleaning.
2. Open the product cover, and wait until the carriage stops moving.
3. Remove the print cartridge, and place it on a piece of paper with the nozzle plate facing up.

NOTE:
Clean the contacts quickly so that the print cartridge is not outside of the product for more than 30 minutes. If the cartridge is outside of the product for too long, the ink can dry and clog the nozzles.
4. Unplug the product.
5. Dip a swab in the clean water, and then squeeze it to remove most of the moisture. The swab should be only slightly damp.
6. Clean the print cartridge contacts. Do not touch the nozzles.
7. Clean the contacts in the carriage, inside the product.8. Either let the print cartridge sit for ten minutes to allow the cleaned area to dry, or use a new swab to dry it.
9. Reinstall the print cartridge.
10. Plug the product back in.
11. Close the product cover.


Good Luck!
If there is anything more I can do for you please let me know if not and the problem is solved please rate it, Thanks, JCE

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Hp desk jet 920c ink cartridge


hi,

i think your color ink cartridge is near to empty that's why you are experiencing a pause printing..
try to replace it and try to print again..

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If what you are trying to print is a black in white image then you cant print that when you dont have the other colors installed. The reason is because your image/photo has shades of gray, and for the printer to produce gray, it needs the other colors as well. It needs colors to get the light black or gray shades of the photo....

If however, you are trying to print text only, the printer should be using the black cartridge and not the other colors... I believe that there should be an option in the printers preferences to select black ink only... look for it under advance tab...

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How do I install an ink cartridge? HP photosmart c5280 All in one


To replace the print cartridges Perform the following steps to replace the print cartridges:
  1. Make sure the HP All-in-One is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. The HP All-in-One can get damaged if the print cartridges are not docked safely when trying to remove them.
  2. Open the print cartridge door. The print carriage moves to the far right side of the HP All-in-One. Figure 1: Opening the print cartridge door c00956268.gif
  3. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. Figure 2: Removing the print cartridge from the slot c00956269.gif 1 - Tri-color print cartridge slot 2 - Black and photo print cartridges slot
  4. Pull the print cartridge toward you out of its slot.
    NOTE: Remove the black print cartridge to install the photo or gray photo print cartridge, and store the black print cartridge in the print cartridge protector or an airtight plastic container.
  5. Remove the new print cartridge from its packaging, and carefully remove the black plastic tape by using the pink pull tab Figure 3: Removing the new print cartridge from its packaging c00956270.gif 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Also, do not re-tape the print cartridges. Doing so can result in clogs, ink failure, and bad electrical connections. Figure 4: Do not touch the copper-colored contacts c00956271.gif
  6. Hold the print cartridge with the HP logo on top, and insert the new print cartridge into the empty cartridge slot. Make sure to push the print cartridge firmly until it snaps into place. If installing the tri-color print cartridge, slide it into the left slot. If installing a black, photo, or gray photo print cartridge, slide it into the right slot. Figure 5: Installing the print cartridge c00956272.gif
  7. Close the print cartridge door. Figure 6: Closing the print cartridge door. c00956273.gif HP All-in-One prints a print cartridge alignment page if a new print cartridge is installed.
  8. When prompted, ensure plain white paper is loaded in the input tray, and then press OK .
  9. The HP All-in-One prints a test page, aligns the print head, and calibrates the printer. Recycle or discard the page. A success or failure message appears.
    NOTE: If colored paper is loaded in the input tray when aligning the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support at www.hp.com/support If prompted, choose your country/region, and then click Contact HP technical support.
  10. Press OK to continue.

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