Question about Maytag MAH6500 Neptune Front Loading Washer w/Built in Water Heater

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Washing machine Maytag Neptune Front Loader Washer MAH4000AWW will not spin anymore. I checked the motor control board and machine control boards and they don't show any sign of damage. I also did the dianostic test on the paper that I found in the back of the washer, I did the drive system diagnostic test and it would not spin at all. Did the drive system phase loss test and it still wouldn't begin to spin. Next we did the drive system continuity test, and there was continuity between yellow/orange red/white, and blue/black and between the wires and the frame. I pulled the motor and it all looked very good. Can you help?

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Re: Washing machine

I think that you have a faulty motor. Are there any visible cracks in the stator? The rotor position sensor could also be faulty.

Posted on Nov 05, 2007

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Neptune front loader. doorlock light quit working. wont spin.

You will need to change the machine control board and door lock wax motor.
MAH3000AWW PART # 'S 22002988 AND 12002535
MAH4000AWW PART# 'S 22002989 AND 12002535
If yo look at your control board in the control panel you will find R11 burned.

Jun 10, 2011 | Maytag Washing Machines

1 Answer

Matag neptune front load washer MAH4000AWW tumbles but won't spin dry. I tried it with and without clothes in the wash.

Check if the "locked"or "door locked" light comes on. If it does not, you need to replace the wax motor in the door lock assembly and the machine control board, which is inside the control panel. The control board is expensive, so instead of buying the whole control board, if you're good in electronic repair and soldering, try checking ebay for the control board repair kit. Search for "MAYTAG NEPTUNE WASHER R11 Q6 REPAIR KIT". It has all instructions how to do the repair. Good luck!

Jan 22, 2010 | Washing Machines

2 Answers

Neptune - has Lr displayed where time remaining for wash usually displays. Doesn't finish.

Hello there
The LR error on your non-spinning Maytag Neptune is usually, though not always, accompanied either by a burn spot or a blown fuse on the Motor Control Board.

Burn Spot on a Maytag Neptune Washer Motor Control Board (click to enlarge)
Blown Fuse on a Maytag Neptune Washer Motor Control Board (click to enlarge) Either way, it means just one thang: a new motor and motor control board kit are in your future.

Dec 25, 2009 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Won't spin or drain, have tried to rerun cycle and checked drain hose

Check pump / outlet filter , refer to instruction book , clean and replace then re- try

Nov 01, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

I have a burned out resister which I need to replace.

R11 = 3.9 K ohm 1/4 w If Q6 burned,change by NTE5657 ( 600v)

Jun 17, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

I have a Neptune front loader that now spins slow on the final spin. Pushing max extract doesn't help. I need help - -wet sheets

does the door lock? if the answer is no then you have a blown resister on your main control board R11 and the reason it blew is your wax motor on your door lock is binding up. you need a new control board and wax motor.

Jun 15, 2009 | Maytag Neptune MAH6500A Front Load Washer

1 Answer

Strange growling sounds on rinse and spin cycle

I would check the motor control board located near the floor on the right side for burnt components. The motor is a 3 phase unit and if one of the phases are working the motor will growl and won't be able to supply the proper torque.

See for disassembly photos and for more info on the faulty door latch wax motor.

Jan 10, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune MAH4000AWW


Jan 15, 2008 | Maytag MAH6500 Neptune Front Loading...

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