Question about Panasonic PT-52LCX65 44" HDTV

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Green and red spots on panasonic tv

I have spots on my panasonic pt52lcx35 screen any advice...fix or replace tv

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  • bigtexpilot Jan 18, 2009

    I have the same problem on a PT-52lcx35 52".

  • Anonymous Feb 19, 2009

    I have green spots on my TV and it looks like a box at the spot with a T crossed in the middle of it. Any ideas what that might be? The TV isn't even 2 years old.

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  • 10 Answers

Eeprom update. call your local AUTHORIZED Panasonic repair shop. They should have an eeprom update tool.

Posted on Feb 20, 2009

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1 Answer

Spots all over the tv panasonic pt-61lcx65


If they are large colored circles behind the picture scenes, mine had it too. Fix was as simple as service technician plugging into the EPROM and loading a software update. Picture then was better than day1.

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I called Panasonic using the phone number in the manual (1-888-843-9788), selected Service, told that I got the problem which is most probably "a manufacturer's defect" that should be fixed for free - they redirected me to next step, then to next one and in about 20 minutes they arranged me a home-visit by support person (the guy had to drive 2 hours to get here!). Every thing went _very_ smoothly, I am very satisfied with Panasonic's support, it was just one call with few redirections.
The service guy came in two days, unscrewed back panel, connected some kind of box to one of the boards (eeprom programmer?), turned TV onto some channel and let the box do its job for about 5 minutes - then all of a sudden spots disappeared and picture is OK now. The service guy told me that the overall picture quality should have also improved all across the screen, I guess TV sends some kind of feedback to that box for optimization.
It was free service, the service guy mentioned something about law action and that Panasonic is required to fix that for free.

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My panasonic has a softball size red spot on it, and the lamp light indicator is blinking. how can I fix this myself


It is software, ans is replaced for free even if it is out of warrantee.
Don't rush to replace the lamp, it is probably OK.
Got the same problem with same TV (PT-61-LCX65) that was bought 4 years go in 2006 - first red spot appeared, then few weeks ago got green one nearby. Fixed it for free.
I called Panasonic using the phone number in the manual (1-888-843-9788), selected Service, told that I got the problem which is most probably "a manufacturer's defect" that should be fixed for free - they redirected me to next step, then to next one and in about 20 minutes they arranged me a home-visit by support person (the guy had to drive 2 hours to get here!). Every thing went _very_ smoothly, I am very satisfied with Panasonic's support, it was just one call with few redirections.
The service guy came in two days, unscrewed back panel, connected some kind of box to one of the boards (eeprom programmer?), turned TV onto some channel and let the box do its job for about 5 minutes - then all of a sudden spots disappeared and picture is OK now. The service guy told me that the overall picture quality should have also improved all across the screen, I guess TV sends some kind of feedback to that box for optimization.
It was free service, the service guy mentioned something about law action and that Panasonic is required to fix that for free.

Jan 09, 2010 | Panasonic PT-61LCX65 61" Rear Projection...

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Got the same problem with same TV (PT-61-LCX65) that was bought 4 years go in 2006 - first red spot appeared, then few weeks ago got green one nearby. Fixed it for free.
I called Panasonic using the phone number in the manual (1-888-843-9788), selected Service, told that I got the problem which is most probably "a manufacturer's defect" that should be fixed for free - they redirected me to next step, then to next one and in about 20 minutes they arranged me a home-visit by support person (the guy had to drive 2 hours to get here!). Every thing went _very_ smoothly, I am very satisfied with Panasonic's support, it was just one call with few redirections.
The service guy came in two days, unscrewed back panel, connected some kind of box to one of the boards (eeprom programmer?), turned TV onto some channel and let the box do its job for about 5 minutes - then all of a sudden spots disappeared and picture is OK now. The service guy told me that the overall picture quality should have also improved all across the screen, I guess TV sends some kind of feedback to that box for optimization.
It was free service, the service guy mentioned something about law action and that Panasonic is required to fix that for free.

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1 Answer

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