I bought my e260 just before Christmas, and had no problems with it at all. I have not dropped it, washed it, burnt it, smashed it, or caused it any pain what so ever. Yet, I leave one evening after showing my friend how cool my docking station was (Yes, I went online and got all the updates, I have had it for a while.) and I come home after a couple of hours and find it dead, non responive, and blank (Even the wheel would not light up). I had originaly turned the MP3 off and left it on the docking station, in a rush to get out the door. I can't remember if I left the actual docking statin on or not but, when I got home and wanted to listen to my music, it would not turn on at all, although I know that it was fully charged. I tried holding the menu button for 15-20 seconds and it still didn't turn on at all. I tried looking at the instrutions for some troubleshooting help, but to no avail. I also tried connecting it to my computer to see if that would help, but once again, failure. It gave me a signal that said that the computer could not recognize this USB device because it was malfunctioning, and told me to replace it.
I may have exausted the battery from constant charging because I was always listening to it on my docking station at home. I just want to know what I can do to fix it without sending it away or having to replace the battery (if I can).Can you help please?!
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The sansa e260 seems to have a hell of alot of faults. If SanDisk brings out a firmware upgrade definately take it, also I would strongly suggest that you write a letter to ScanDisk letting them know the grief it has caused you. I have an e260 and it has not had any problems so far, so I guess theres a little give or take sorta thing happening here.
I've had nothing but problems with my e260 since I bought it. It's been freezing, showing corrupted album art, etc. I installed the firmware updater yesterday and today after repeately trying to get it to boot into MTC mode I got the "glowing thumbwheel, no screen" problem. I opened the back and popped the battery out for a second and put it back, and the unit started up for me. Based on past performance, I can't see it running for long, though.
I just got an e260 today and had the same problem. When I originally turned it on the Hold was in the 'locked' position. From there on out the screen has been black. When it was plugged in nothing happened either.
The Solution? Hold the power button for about 20 or so seconds. The manual doesn't tell you about it, but that's how you completely shut the sansa down altogether. Yes, the manual says it's also a reset button but it isn't mentioned how you actually use it.
Once you hold that button down long enough it should completely shut down and restart.