Question about Jenn-Air SVE47100 Slide-In Electric Kitchen Range

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Jennair electric range 2B ceran module - one burner not working

Purchased in 2/04, the smaller (rear) burner on the modular radiant cooktop module stopped working. the front burner works fine. the control knob light indicates power source is functional, and plug is clean.

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Get FREE Standard Shipping on orders of $100 or more. Details
Range: Gas burner won't spark or ignite A surface burner igniter switch and a spark module activate the spark electrode when a burner is turned to the "Lite" position on a gas range's cooktop. If the surface burner switch, spark module or wiring in that circuit fails, the spark electrode won't work, and as a result the gas burner won't light. If those components work but the electrode won't spark, the problem could be that the spark electrode is coated with spilled food of is bent or broken. In addition, the electrode won't spark or ignite the burner properly if the ceramic insulation sleeve below the tip of the electrode is cracked or broken. If the gas burner isn't lighting, these repairs may help.
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1396454293470.jpg The spark igniter electrode-also called the surface burner igniter-is an insulated electrode that provides an ignition spark to light a surface gas burner. It sparks and makes a ticking sound when the burner switch is turned to the Lite position. Replace the spark ignition electrode if it fails to spark or if the ceramic insulation sleeve is cracked or chipped. How to Replace a Spark Igniter Electrode in a Gas Range Find This Part

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1377098014986.jpg The surface spark module is in the ignition circuit for the gas surface burners. When a surface burner control knob is turned to the "Lite" position, it provides voltage to the spark electrodes on the gas surface burners. If the surface spark module fails to provide the electrodes with voltage, then it should be replaced. Find This Part

Replace the spark igniter switch

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My spark module is probably out, but I don't know how to open up the range to look at it/replace it. How is this done?


Most newer ranges with sealed burner cooktops can be a little bit tricky to open. People have a tendency to try and lift the cooktop up like on the older ranges and end up damaging the range and causing a gas leak. The first thing to do is to unplug the range of course. Then start by removing the rear panel of the range. From there you can get a visual feel of what you are up against. With the back panel removed you should be able to see into the top part of the range. Most newer sealed burner cooktops require you to disconnect the screws holding the burner tubes to the bottom of the cooktop. If you do not remove these screws you will break the tubes when you lift the cooktop. Most of the time the screws are removable from the top at the burner heads. Once these screws are removed you should be able to lift the cooktop up. From there the ignition wiring and spark module should be available now for servicing.

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I have the radiant cooktop (i.e., glass top) version of this range. I've had this same problem since I first purchased this unit. I wondered why no one answered this question, as I check back to see from time to time. I finally contacted Jenn-Air's online support. My conversation was as follows (I'm not entirely sure that the tech support knew what she was talking about, but here you go anyway):

message.gif?p_db_name=whirlpool Cidalia C: Hi, my name is Cidalia C. How may I help you?
message.gif?p_db_name=whirlpool You: Hello!
message.gif?p_db_name=whirlpool You: I have a question regarding my "Downdraft Radiant Cooktop"
message.gif?p_db_name=whirlpool Cidalia C: Thank you for contacting Jenn-Air today with your inquiry. What is your question please?
message.gif?p_db_name=whirlpool You: None of my burners can simmer-- no matter what the setting, they will boil water!
message.gif?p_db_name=whirlpool You: Is there an adjustment that can be made to attenuate the heat?
message.gif?p_db_name=whirlpool Cidalia C: What is the model number of your cook top please
message.gif?p_db_name=whirlpool You: JED8430ADB
message.gif?p_db_name=whirlpool Cidalia C: Thank you. In looking at your burner configuration, the smallest wattage on your unit is 1200. And, unfortunately, there is no way to get a small wattage for your burners. We apologize for the inconvenience.
message.gif?p_db_name=whirlpool You: Yes, but the dials are supposed to prevent the full 1200 watts from reaching the burner unless it's on maximum heat, correct?
message.gif?p_db_name=whirlpool Cidalia C: Yes, but the burners do not get low enough to be considered simmer burners.
message.gif?p_db_name=whirlpool Cidalia C: Did you have any other questions or concerns today?
message.gif?p_db_name=whirlpool You: I suppose not.
message.gif?p_db_name=whirlpool Cidalia C: Thank you for contacting Jenn-Air. Have a good day!

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