Question about Brother MFC-8840D All-In-One Laser Printer

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My Brother MFC 8840D will not scan properly, please help

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SOURCE: BROTHER MFC-8840D "Check Scan Lock" error message

I had the same problem. It means the scanner lamp is in the park position and is stuck. You need to lean the printer away from the sheet feed side and bump it on the side. This may fix it. If it doesn't turn off the power and remove the two screws that hold the scanner lid on. Then remover the other 6 screws located under the lid on the left side while the lid is hanging from lid open sensor cable be carefull not to drop the lid, break the cable or the glass bed. After removing the base screws you can set the lid on the scanner again while you lift the scanner bed exposing the scan lamp mechanism. Push it a few inches in the machine and close the lid. You can do a test by powering the unit on and hold the lid open sensor button located on the bottom left of the lid. The system should initialize and bring the scan lamp back to the proper position. Turn off replace all screws and your done. If it doesn't work the first time push the scanner lamp farther into the scanning area and repeat. Good Luck

Posted on Nov 28, 2008

  • 526 Answers

SOURCE: brother mfc 8840d, need a ADF left hinge - where can get it?

you can get it from us.
thanks adi

Posted on Apr 21, 2009

  • 526 Answers

SOURCE: Brother MFC 8840D still says change drum soon

Open the front cover
press clear/back button
press 1 and when the lcd shows accepted, close the front cover.

thanks adi

Posted on Apr 27, 2009

  • 159 Answers

SOURCE: Can't scan to PC with Brother MFC 8840D

My guess is a driver problem. I'm assuming you can print to it, so you know the USB connection is good. And you can make a copy (I assume), so you know the scanner mechanism and its connection with the rest of the machine works.
The scanner driver is separate from the printer driver. It's entirely possible to install and use the printer without having loaded the scanner driver. Best bet is to unplug the unit from your computer, then uninstall it completely from Windows. There may be an Uninstall program listed under Brother in your Start menu...All Programs... Or go to Start...Settings...Control Panel (or however your version of Windows get there) and open your Scanners and Cameras folder. If you find the Brother machine in there, Select it and click Remove. Do the same in the Printers folder.
Don't plug your machine back in until you have reinstalled the drivers. Go to www.brother-usa.com, and in the Service & Support box on the right, click Downloads. That will take you to a page where you'll select Multi-Function as your Product Group, then the model.
You'll get two lists of links. Forget Manuals, look at Drivers on the right.
Under Type of Software, click ALL. Select your OS.
You'll get a list of drivers and utilities for your model. Select the Full Package. Brother makes you accept the Terms of Use, then starts the download.
Look for Setup.exe in the main directory, or you may need to browse folders labeled with different language abbreviations to find it.
Start the installation, and don't plug your USB cable in until the computer tells you to. it will install the printer first, then return to install the scanner. It may require you to restart Windows more than once. Sorry.
Once you've suffered through all that it should be fine.

Posted on Dec 24, 2009

  • 2 Answers

SOURCE: just got a new computer w/windows 7 and now my

How to get a MFC-8840/D/DN to scan to Windows 7 over the network or by USB:

First - Download the Windows Vista Full Driver & Software Package from Brother: Brother MFC-8840DN driver download page

Install the drivers using a custom install - pick only the Network scanning drivers, unless you want the other junk - no promises on how well the other stuff works.
-------
Alternatively, if connecting the MFC-8840DN to Windows 7 by USB, download the Printer and Scanner Driver for Local Connection. It is a separate download. Install only the Scanner driver.
-------

Once the Vista scanner driver is installed, you can test by running the built-in Windows 7 Scanner Wizard. Here are instructions on how to test.

As far as conversion to PDF, that will depend on the software. I am not sure if the Control Center or Paperport softwares work on Windows 7. I have not tried those. I have found that freeware STP will works fine.
Here is a link to the STP homepage.
Here is a link to how to use STP with the Brother MFC-8840DN

Posted on Jun 08, 2010

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GETTING MACHINE ERROR ERROR 78 , PRINTER NAME BROTHER MFC 8840D


Machine Error 78 indicates a mechanical malfunction of the Brother MFC-8840D. 78 represents the error number. You have to contact Brother Customer Service 1-877-BROTHER.

Dec 22, 2010 | Brother MFC-8840D All-In-One Laser Printer

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Does the briothers mfc 8840d scan directly to a pdf


well if you got a software disk from brother when you bought the printer if that has a scaning program o it install the disc on your computer and open it, put the paper on the scanner and view the advanced settings on the scan program if it has any otherwise search the settings and find the extension or format that it saves in and change it to what you prefer

Jul 04, 2010 | Brother MFC 8840D All-In-One Laser Printer

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Brother MFC-8840D printer w/false paper jam indication.


With my Brother 8840D I have had paper jams that when cleared would not delete from the display nor would the machine operate until I unplugged the machine for around eight hours. I guess it is a sort of reset or reboot.

Jun 06, 2010 | Brother MFC 8840D All-In-One Laser Printer

1 Answer

Just got a new computer w/windows 7 and now my brother mfc-8840D won't scan to pdf now? Any ideas on a solution to fix?


How to get a MFC-8840/D/DN to scan to Windows 7 over the network or by USB:

First - Download the Windows Vista Full Driver & Software Package from Brother: Brother MFC-8840DN driver download page

Install the drivers using a custom install - pick only the Network scanning drivers, unless you want the other junk - no promises on how well the other stuff works.
-------
Alternatively, if connecting the MFC-8840DN to Windows 7 by USB, download the Printer and Scanner Driver for Local Connection. It is a separate download. Install only the Scanner driver.
-------

Once the Vista scanner driver is installed, you can test by running the built-in Windows 7 Scanner Wizard. Here are instructions on how to test.

As far as conversion to PDF, that will depend on the software. I am not sure if the Control Center or Paperport softwares work on Windows 7. I have not tried those. I have found that freeware STP will works fine.
Here is a link to the STP homepage.
Here is a link to how to use STP with the Brother MFC-8840DN

May 23, 2010 | Brother MFC 8840D All-In-One Laser Printer

1 Answer

Brother MFC-8840D print quality very faint and also overprinting same page three times along the page - please help!


refil teh ink, and open it up.. make sure you print 1 paper and see that it feeds properly. if it has a problem somewhere take actions to fix it... duct tape usually helps :P

Jul 29, 2009 | Brother MFC-8860DN Printer

1 Answer

Brother MFC 8840D still says change drum soon


Open the front cover
press clear/back button
press 1 and when the lcd shows accepted, close the front cover.

thanks adi

Apr 27, 2009 | Brother MFC 8840D All-In-One Laser Printer

1 Answer

Black copies and black scan


sounds like you have a CCD problem or possibly a board. CCD stands for charge coupling device and its what interprets your scan original to convert it to digital form. these machines carry a 3 yr warranty. hopefully, its covered still.

hth,
razors

Jan 08, 2009 | Brother MFC-8840D All-In-One Laser Printer

1 Answer

My brother mfc - 8840D will not scan, please help


if it can copy copy correctly then its not the scanner. most likely you do not have the scanner software installed.

Dec 23, 2008 | Brother MFC-8840D All-In-One Laser Printer

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