Place a few papers in the tray. Open up the top, pull out the main (green handle) thingy. In the very bottom you will see a bar with a single large round rubber wheel in the middle, and white gears on both ends of the bar. Manually turn the right side gear toward you. As you do this, you will see the paper lift up and as the rubber wheel turns you will see that it has a notch on the bottom side. Turn the gear, and watch the rubber wheel until the notch on the rubber wheel is facing up and away from you (and the paper is fully engaged). Then put the green-handle thingy back in, close the printer, and it should work. Apparently this resets something. I have done it a number of times - usually after a paper jam.
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The flag sensor that is located before the transfer roll and next to the end of the alignment rollers. Make sure the flag is still there. It can be easily broken. If it is there, make sure it moves forward and springs back into place. If it is missing or doesn't move properly, it needs replaced.
Input Sensor - 40X8673
If you tried to print on a transparency sheet for ink jet printers, in your laser printer, you could have damaged the heating rolls. The plastic could be molten on the roll and you won't be able to remove it without damaging the roll. As long as there is just a spec of plastic on the roll you will have paper jams. There should be transparency sheets for laser printers to, but always make sure you have those before using in a laser printer.
The transfer roller is missing, not touching the drum, poor contact to the transfer high voltage or transfer high voltage shorted. The trasfer roller is below the drum. Its bearings are on springs to press the paper against the drum. The drum rotates it by gears at one end. One of the bearings have electrical contact with the spring and the spring is connected to the DC controller. The transfer roller receives high voltage that attracts the toner from the drum. It's current is measured and when it's not within specifications the error occures.
A 917 transfer roll error code on all models at service level may display if an incorrect level HVPS is installed in a printer that has the erase lamp assembly installed. Check to make sure the correct level HVPS is installed.
Hello my friend.First maake sure the printer is powered off before making any checks on the
transfer roll or associated parts for personal safety and to prevent
damage to the printer. 1.Check the transfer roll for any signs of toner buildup, surface
damage to the roll, oil or other contaminants on the surface of the
roll. Replace the transfer roll as necessary. 2.Check the left transfer roll arm assembly to make sure it is
fastened and locked in the down position. If the arm is not locked
down, check to ensure the arm is not broken and will lock into the EP
frame correctly. Check the left transfer arm assembly spring for
proper operation. 3.Check the right
transfer arm assembly to make sure it is fastened and locked in the
down position. If the arm is not locked down, check to make sure the arm
is not broken and will lock into the EP frame correctly. Check the
right transfer arm assembly spring for proper operation. For any
background problems, check to ensure the contact to the HVPS board is
correct and that there is approximately 0ohms resistance between the
transfer roll shaft and the HVPS contact. 4 . The voltage changes from +24 V dc with
the printer idle to 0 V dc when the printer runs the print test. If the
voltage is incorrect, check the continuity of line J10-3 in the front cable
harness to the HVPS. If there is no continuity, replace the cable
harness. If there is continuity, replace the HVPS. If the problem
continues, replace the engine board.
the transfer roller is a foam roller that transfers the toner onto the paper. It will be visible with toner removed, a little wider than a piece of paper, and about the thickness of a roll of quarters. I don't know how to physically remove it on your model, but transfer roller issues in general can be remedied by removing the transfer roller and wrapping it in packing tape until the tape comes off clean.
While you're in there, vacuum everything out for good measure; but never, ever use canned air on a laser printer.
yes 2 things. 1 bad sensor. 2 bad paper. change paper brand and type. use hammil mill 20# long grain brightness90 and above to test. if this works you need better paper. if not you have a bad jam sensor and need a tech to repair ir.
The thermal roll is basically a roll of 'carbon' like paper that is used to transfer the image to your paper (terrible technolgy, and a massive waste of money for the end user....but that's another story)...it likely needs replacing -it's only good for 300-400 pages.