Question about Konica Minolta magicolor 2400 Laser Printer

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Paper jam at the Transfer Roll

The error message keeps coming up at "Paper jam at the transfer roll." I do not see any jam at all and am not sure what to try next. The machine has been cleaned throughly. Djohnson

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Re: Paper jam at the Transfer Roll

Place a few papers in the tray.
Open up the top, pull out the main (green handle) thingy.
In the very bottom you will see a bar with a single large round rubber wheel in the middle, and white gears on both ends of the bar.
Manually turn the right side gear toward you.
As you do this, you will see the paper lift up and as the rubber wheel turns you will see that it has a notch on the bottom side.
Turn the gear, and watch the rubber wheel until the notch on the rubber wheel is facing up and away from you (and the paper is fully engaged).
Then put the green-handle thingy back in, close the printer, and it should work.
Apparently this resets something.  I have done it a number of times - usually after a paper jam.

Posted on Oct 30, 2007

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I have a Lexmark T652N that says it has a jam, but I cannot find it. It comes up with error 200.13 Paper Jam - check cartridge

200.13 - Input sensor jam.

The flag sensor that is located before the transfer roll and next to the end of the alignment rollers. Make sure the flag is still there. It can be easily broken. If it is there, make sure it moves forward and springs back into place. If it is missing or doesn't move properly, it needs replaced.
Input Sensor - 40X8673

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How do i adjust heat settings in xerox 6110

If you tried to print on a transparency sheet for ink jet printers, in your laser printer, you could have damaged the heating rolls. The plastic could be molten on the roll and you won't be able to remove it without damaging the roll. As long as there is just a spec of plastic on the roll you will have paper jams. There should be transparency sheets for laser printers to, but always make sure you have those before using in a laser printer.

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yes 2 things. 1 bad sensor. 2 bad paper. change paper brand and type. use hammil mill 20# long grain brightness90 and above to test. if this works you need better paper. if not you have a bad jam sensor and need a tech to repair ir.

Dec 30, 2009 | Printers & Copiers

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241.10 paper jam

Um I don't know what the other guy is saying since your paper jam has nothing to do with where he is telling to look...

From the service manual:

Error 241 subcode 10:
Page was not properly picked from tray 1.

Possible Causes:
Failure to feed possible causes include:
• Edge locking
• Worn or contaminated pick tires
• Overfilling of tray past the fill line.


Fan media.
Turn media over.
Reduce amount of media loaded in tray 1.
Replace pick tires.*

To replace pick tires:

Integrated tray autocompensator pick roll assembly removal

1. Remove the integrated tray, and look underneath the printer for the autocompensator arm. Pull the arm


2. Press on the end of the tab (A) and pull the pick roll off the arm. Repeat this step for the pick roll on the other side. Next, gently release the autocompensator arm. Discard the used pick rolls.


1. Remove the new pick rolls from their packaging.
2. Pull the autocompensator arm down. Locate the recessed area on the pick roll, and align it with the tab on the arm. There are two arrows on each pick roll. Make sure the bottom arrow faces you as you align the recessed area with the tab.


3. Push the pick roll onto the arm with the tab aligned. Repeat this step on the other side to install the other pick roll.


4. Gently release the autocompensator arm. Insert, integrated tray.

Thanks and please take a moment to rate this solution as fixya.

Feb 04, 2009 | Lexmark T640 Laser Printer

1 Answer

Code 200 Paper Jam Error

Hi Mike,

This error can be caused by many reasons, some of them are:

Caused by Paper Stuck Under the Second Transfer Roll

Sporadic or Intermittent 200 Paper Jams

"200 Paper Jam" Resulting from a Possibly Damaged Tray

"200 paper jam" When Attempting to Print from Tray 2

To troubleshoot this problem, please click the links with their respective causes.

Please rate it fixya if it was helpful.

Thank you

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My printer keeps telling me I have a paper jam there is not

There is either a sensor flag out of place, which is usually a small plastic piece, or you still have a small piece of paper stuck some where. Without knowing which machine we are talking about it's hard to say which it is.

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Are there small pieces of torn paper on the rolls anywhere... Had that happen

Mar 18, 2008 | Tektronix Refurbished Phaser 560 Color...

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Does the fault clear when you open/close? If it does you probably don't have a jam.
Does the machine begin to try to make copies, then stop-if so it has probably failed to feed off the tray, hence the jam message.If this is the case, pull out the paper tray, check for obstructions, clean feed rollers and try again.Are there "skid marks on the paper(indicating the rolls have turned?) If so rolls could be dirty/worn. If no skid marks, can you determine if the rolls did in fact turn? Go from there

Nov 11, 2007 | Printers & Copiers

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