Question about Fuji Pictrography 3500 Printer

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Fuji Pictrography 3500 printer paper jam at 5

Very low use printer. Jam at 5. Donor and receiver not separating. Changed paper, water filter, water, emptied refuse bin.

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  • uksam Jan 26, 2009

    I have the same prolem paper jam at 5 this also happens on a calibration test print



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Start printer up wait 5 minutes then open the mai door get a cup and put it under the return drain valve for the water were it returns back to the water bottle [do not turn the printer off] push a pen into the center of the drain valve which will empty the water tray you should have about 120ml if not the prints are sticking together because of the lack of water.this valve could be leaking or the water pump is naff

Posted on Jul 14, 2009


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Pictro 3500 does not separate donor & receiver. Reports jams at 5. I have cleared it repeatedly. Never any damaged paper or donor sticking in the process but the cycle never gets completed.

The drum wait position or mating timing parameters need to be adjusted, See page 2.4.5 in service manual. Its a easy fix. Also dont screw the water filter on to tight or it will **** air and limit water in water tray.

Dec 07, 2009 | Fuji Pictrography 3500 Printer

1 Answer

Does the Fugi Pictrography 4500 wont print

Buy distilled water from the grocery store for $1.00 and then clean out the water tank and refill to the fill line. Change the water filter every 6 months (according to the manual). Clean out the water hoses by ramming soapy chopsticks through them and then forcing some water through them.

Mar 06, 2009 | Fuji Pictrography 4500 Thermal Printer

1 Answer

Error J771

I had this error, the refuse bin had a jumble of donor in it. Removing the refuse solved the problem.

Jan 14, 2009 | Fuji Pictrography 4500 Thermal Printer

1 Answer

"Specified media does not match media in printer"

you have to specify that you want the job print on glossy paper in order to get rid of this message. You may have to resend the job.

Nov 25, 2008 | Fuji Pictrography 3500 Printer

2 Answers

Do you have a service manual for the 4500N, I need one

Hello, try this: pull and open the refuse compartiment and look in the empty space. you will see the J9 trap. open it and look for any paper jam.

May 15, 2008 | Fuji Pictrography 4500 Thermal Printer

2 Answers

Fuji Pictrography 4500 Thermal Printer

i just bought a used 4500N printer and can't get it to be recognized by my mac or pc...any ideas how I get an ip address for it?  Thanks

May 10, 2008 | Fuji Pictrography 4500 Thermal Printer

4 Answers

Fuji Pictrography 3500 Service code H29?

I have the Pictogrphy 3500 service manual, however I also can not find error code H29.

I need to refresh myself with the printer operation and need to fix it myself.

Need more info drop me a line santilaat methownetcom

Nov 06, 2007 | Fuji Pictrography 3500 Printer

1 Answer

11x14 paper jam

I had the same problem and the fix was adjusting the peeling time. Once this was adjusted I haven't had any jams. Fuji Tech Support talked me through it over the phone. Unfortunately I didn't write down the procedure and can't remember how we did it to share with you but I think I had to go into a maintenance or service mode to do it. You could probably look in the Service Manual to see how to adjust the peeling time. My Service Manual says refers to section 2.5.4.

I hope this helps,


Oct 25, 2007 | Fuji Pictrography 4500 Thermal Printer

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