Question about KitchenAid Pro Line Coffeemaker Coffee Maker

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E2 message won't go away Mine gives an E2 or E3 error code. Problem is that this started the 2nd day after I bought it! I had another one before this and had purchased it when they first came out. A while went by and it was giving the error code. Got rid of that one after having it for less than a year. I've cleaned the one before this MANY times, cleaned this one also (even though it was brand new) and still the problem. Do you have any other ideas???

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  • sparky075 Dec 24, 2008

    My Kitchen Aid Pro Line coffee maker shuts off and gives an error code, E2 or E3. I turn it back on and it shuts off again. Eventually it will brew but sometimes not the whole pot. I had this coffee maker before and was having the same problem so I bought another and it started doing it from the 2nd day on.

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An "E2" error message on most kitchenaid appliances usually indicates a temperature problem. The device is detecting too hot or too cold conditions to operate. A lot of the time it's just the sensor itself that's busted and not an actual overheat, but it's there as a safety precaution.

Typically the thermistor just needs to be replaced, but on a coffeemaker I'm not sure if the thermistor can be easily removed. Certainly not by a consumer.

If the appliance is new, you my want to return it to the store you got it from. If you can't do that, send it in for warranty repair. You can't replace the thermistor yourself but kitchenaid sure can..

Posted on Dec 24, 2008

  • Frosty555 Dec 24, 2008

    Yeah, they don't tell you what the error means in the manual but it's usually the thermistor (temperature sensor). They just suggest you send it in for warranty and don't give you the gory details.

    Call 1-800-541-6390 and ask for a "hassle-free replacement". They will mail you a new unit, and you ship your broken unit back in the carton the new unit came in. The only thing they require some kind of proof-of-purchase... e.g. a photocopy of your receipt.


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Sir,

Click this link for manual


Posted on Dec 24, 2008

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The problem is that you cannot run a descaling procedure while the E2 message is displayed. It tells you to reset it by unplugging the machine for 30 seconds. Except that mine refuses to reset - it's stuck at E2!

Posted on Dec 23, 2008

  • Sibananda Jena
    Sibananda Jena Dec 23, 2008

    Press the On/Off Button to reset the
    Coffee Maker. If the error codes
    reappear, there is a problem with the
    Coffee Maker electronics. Please refer
    to the Warranty and Service section
    beginning on the following page

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