Question about Sony Handycam DCR-TRV240E Digital Camcorder

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A Error code C:31:40

Video handycam was working fine until last week and now suddenly it won't accept any cassettes. A Error code C:31:40 flashes this. What does it mean? Any help would be greatly appreciated.

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Hi,
Please see the detail below for the said error code C:31:40A Error code C:31:40 - eb129ed.jpg
According to the symptom this show that there are two faults
1- Mechanical adjustment is out.
2- Head is durty.

Solution:
1- Mechanical adjustment is required of tape loading section.
2- Need head cleaning.
Please contact any expert nearby to yoy to fix the problem, because mechanical adjustment is not an easy task that's why prefer repair man.
Thanks for using fixya.
moz-screenshot-1.jpg

Posted on Jun 16, 2009

1 Suggested Answer

SOURCE: Error code C:31:40

I hate to admit it but yes, an internet search on the subject yielded that "smacking" the device from the bottom (cassette) side solved the problems of many people. I followed the instructions (instructions? just slap it!) and after my second trial, I am ashamed to admit that it started working...

Posted on Jun 07, 2008

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Hi,
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4e0386d.jpg
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4e0386d.jpg
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After looking up the error code C:31:22, I saw all of the solutions for slapping the side of the camera. Slapped it 4 times, then the error code switched to C:31:23. Same solution... Whacked it 4 times, then the error code switched to C:31:40. Again, whacked it 4 times. Opened it up, turned it upside down and a rubber roller dropped out of the camera. I could see where it went, snapped it down on its metal peg and it works fine. Looks like its the rubber rollers that guide the tape that gets stuck. Before whacking it, make sure the RUBBER roller moves freely. Good luck!!!

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