Question about Sony Handycam DCR-TRV240E Digital Camcorder

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A Error code C:31:40

Video handycam was working fine until last week and now suddenly it won't accept any cassettes. A Error code C:31:40 flashes this. What does it mean? Any help would be greatly appreciated.

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Hi,
Please see the detail below for the said error code C:31:40A Error code C:31:40 - eb129ed.jpg
According to the symptom this show that there are two faults
1- Mechanical adjustment is out.
2- Head is durty.

Solution:
1- Mechanical adjustment is required of tape loading section.
2- Need head cleaning.
Please contact any expert nearby to yoy to fix the problem, because mechanical adjustment is not an easy task that's why prefer repair man.
Thanks for using fixya.
moz-screenshot-1.jpg

Posted on Jun 16, 2009

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Posted on Jan 02, 2017

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SOURCE: Error code C:31:40

I hate to admit it but yes, an internet search on the subject yielded that "smacking" the device from the bottom (cassette) side solved the problems of many people. I followed the instructions (instructions? just slap it!) and after my second trial, I am ashamed to admit that it started working...

Posted on Jun 07, 2008

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Hi,
The error C 32:11 denotes for mechanical unsuitability, This problem appears when the improper insertion of the cassette been done, or lose cassette tape stuck,
In all these situations mechanical adjustment is required, You are suggested to please contact any expert for the mechanical adjustment.
Hope you will understand my sayings.
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4e0386d.jpg
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4e0386d.jpg
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After looking up the error code C:31:22, I saw all of the solutions for slapping the side of the camera. Slapped it 4 times, then the error code switched to C:31:23. Same solution... Whacked it 4 times, then the error code switched to C:31:40. Again, whacked it 4 times. Opened it up, turned it upside down and a rubber roller dropped out of the camera. I could see where it went, snapped it down on its metal peg and it works fine. Looks like its the rubber rollers that guide the tape that gets stuck. Before whacking it, make sure the RUBBER roller moves freely. Good luck!!!

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My Hitachi VM H710A plays just fine, and the picture looks fine. But when it playsback footage or records footage, five to ten seconds later, it stops abruptly, and flashes the word "TAPE". First thing I must add, is that I was using a prerecorded videotape, and was testing it from the beginning of the cassette and the middle of the cassette. I thought maybe the heads were dirty, and so I cleaned them using a cotton swab and rubbing alcohol. I cleaned the head drum with a piece of paper soaked with rubbing alcohol so that I wouldn't get any fibres in the heads. I waited for it to dry and then I put a cleaning cassette inside. To which, it still stopped abruptly five to ten seconds in during playback. I then decided to look at the manual of the camcorder and see the symptom. It says that due to temperature changes that it might cause this symptom. I placed it in a cool room and left it there all day and checked on it, and the camcorder is still doing the same thing as before hand. Then another cause said that it might sense some moisture. I made sure that the camcorder was dry externally and internally, and yet still, same problem. Thats when I decided to take it apart and look inside to see if there was anything odd inside the camcorder causing it to function the way it does. The belt seemed to be working fine, and there was no missing parts. The tracking poles and path alignment was fine, and not loose. Everything simply seemed just fine. So I am unsure as to why my camcorder is operating like this.

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