Question about Gateway GT5034 PC Desktop

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When I plug in my Iphone computer shuts down

It will keep shutting down and rebooting until i unplug the iphone. It worked at one time. After firmware upgrades to my iPhone 16gb, everytime I try to sync the device, the PC shuts down and reboots and does the same thing again. I am reading here that I must first delete photos from my iPhone (or email 125 photos!) and I suppose that may work but I wonder if there may be another solution. I do get a little pop up on the bottom tool bar that acknowledges a USB device present. The message annotates that a camera device has been connected. This is on my XP system. On my Vista, it sees the iPhone as well as a camera device. Sounds like XP problem to me. I do not really know. Thanks for this website and the possible help.

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  • 2 more comments 
  • ramsjrm Dec 27, 2008

    I HAVE THE SAME PROBLEM AND THAT DID NOT FIX IT.

  • Anonymous Dec 27, 2008

    i have the same problem, for 2 months now! and i've been through 2 iphones. been down to apple, they don't DEAL with PC's!!! been on the phone with Dell, they say i have to bring my computer back to the orginal settings, thus loosing all my expensive programs unless i back EVERYTHING up again! ugh! now i'm on the phone with apple again, getting the run around again again. i'm fed up and about to get rid of this damn phone! Help!!

  • Anonymous Jan 02, 2009

    i have the same problem.

  • danko65 Jan 04, 2009

    i have the same problem. camera is acknowledged but no iphone. few seconds later i get blue screen error and pc shuts down.



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The problem is that you do not have enough power you need to buy a powered usb hub 5 dollars on ebay I had the same problem after i hooked up this powered usb hub I can plug in anything your power supply is not dstrong enough so you computer shuts down thinking that it is crashing, the phone charges when you plug it in sucking power from power supply a powered ubs hub has external power supply does not use computers

Posted on Feb 19, 2009

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Make sure you've got the latest version of Itunes installed, if you have Itunes on your PC at all.

Try changing your drive letters: Click Start, click Control Panel, and then click Performance and Maintenance. Make sure you are in Category View. Click Administrative Tools, double-click Computer Management, and then click Disk Management in the left pane. Right-click the drive, the partition and then click Change Drive Letter and Paths. Click Change. Click Assign the following drive letter if it is not already selected, click the drive letter that you want to use, and then click OK. Click Yes when you are prompted to confirm the drive letter change.

Try the IPhone now.

Posted on Dec 24, 2008

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Solution #4 was the right answer. i tried it and its working.. you should try it too. by deleting the pictures from camera roll on your iphone.camera roll is picture you been save or shoot using iphone camera.

Posted on May 12, 2010

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Delete the the pictures from your camera roll

Posted on Apr 03, 2010

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Pc is shutting down when connecting iphone...why, has been connecting fine till now

Posted on Dec 21, 2009

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Posted on Jan 02, 2017

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