My kindle fire is frozen and won't turn off - Amazon Kindle 2

Hello

"Performing a hard reset on your Kindle Fire may resolve intermittent issues like a frozen screen, battery issues or trouble downloading content to your Kindle Fire. Allow your Kindle Fire to charge for approximately 30 minutes, then try the following steps.
To perform a hard reset on your Kindle Fire, press and hold the power button for 20 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle Fire.
If your Kindle Fire is still unresponsive, try charging your Kindle Fire before trying to reset the device again. Hope this helps, good luck.

For more query visit us: Kindle Fire Support

Click on the link to get the solution for your frozen screen............
What You Can Do To Resolve Frozen Screen Issue On Kindle Fire HD Device

Lillian, May have to try hard reset or possibly repair charge port to get battery to start charging. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
My Kindle won charge
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Ruby, try pressing and holding on button or you will have to reset.
Check the attached links,
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."

Reset Kindle Fire When it Won Turn on or Charge

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Patricia, Using the power switch, you can forcibly reset your Kindle device. This reset will shut down the Kindle without accessing the shutdown command from within the Kindle's operating system, a particularly useful tool when dealing with a frozen Kindle. To initiate a hard shutdown, Kindle disconnect from its charger, slide and hold the power switch for about 20 seconds. This will force the Kindle to shut down, now it can be restarted normally.
Check links below for charging problems.
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
Reset Kindle Fire When it Won Turn on or Charge

Troubleshooting Kindle Fire That Won Charge

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Reset Kindle Fire When it Won't Turn on or Charge

www.lovemyfire.com > Kindle Fire Problems

However, sometimes when it locks up you can't tell because the screen goes dark, either ... it's already on but is locked up and thus won't charge or work properly. ... 15 minutes to make sure it gets enough charge, and then try turning it on again. ... If this tip (or anything else on my site) helps solve your Kindle Fire problem ...

Amazon.com: Customer Discussions: My Kindle won't charge

www.amazon.com/forum/kindle?_encoding...

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This works for many frozen apps. Use the on button to turn Kindle off. Then wait a few seconds and turn it back on and hold for about 30 seconds until you see the kindle fire logo. Your app should open.

It is possible that your Kindle Fire's battery has died. If you noticed the battery life diminishing before it wouldn't turn on at all this may be the case. Here is a site that has replacement batteries for the Kindle Fire:
3555A2L Battery for Amazon Kindle Fire D01400

YOU NEED A NEW AC ADAPTER