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Phone button tone replaces dial tone

I received what at first sounded like a fax call but then I heard a series of tones over the phone. I hung up. Upon receiving my next call from known caller, we were interupted by the same series of tones over the same phone. This noise disappeared when I used another phone in the house. I no longer hear these tones on phone.
Now when I pick up the effected phone first I hear a tone before the dial tone. When I try to make a call it does not go through, saying I must dial a 1 first which also does not work. Also noticed all buttons on phone now have same tone vs their own tone when pushed. Other phones in house work fine.
Appears I receved a call with tones which has sabatoged my phone. How is this possible and can I fix my phone or is it now trash? How can I protect this from happening again? Phone Co. has put on a trace for future.
Thank you and Merry Christmas!

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  • richsmar Jan 08, 2009

    Thanks, had already swapped phones/jack. The jack is ok, the phone is now a toy for my little son.

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  • 24 Answers

You first need to determine if it is THAT phone or the jack it is plugged into. I would swap the phone with another in th ehouse and see if the problem stays with the phone or stays with the jack. If its the phone take it back or trash it. If the problem is the jack and if you have "lines keeper service" the phone company will repair the jack for you. If you do not have the inside wire insurance, ask the phone company how much it will cost to repair. You may want to get a private technician that will fix it for you for much less. Good Luck

Posted on Dec 29, 2008

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I have new canon pixma mx 328. how to do fax operations of sending and receiving


Hi!

It is very easy

To Send Fax:
1. Place the documents facing down in the flatbed scanner glass or insert in the ADF unit with the documents facing up.
2. Press the Fax button
3. Key in the number of the receiver then press the black or color START button.
4. Listen to the dial tone and see in the lcd display the message "transmitted" to confirm that the documnets have been sent.
Using the phone is attached to your printer (documents is already load to the printer)
1. Call the number of the receiver.
2. Ask for a fax tone.
3. Once you heard the fax tone, press the Black or Color Start button

To Receive Fax (Set up first the number of calls before automatic giving fax tone to caller)
1. When someone is trying to send a fax to you, don't answer the ring on the phone, let the printer give the fax tone.
To receive the fax on the printer with the user's help.
1. When someone is calling, just press the Black or Color Start button.
To receive fax when you answer a phone
1. While the phone is lift up, press the Black or Color Start button to receive the fax.

Hope that information will guide you.
You can thank me by just rating this help.
Thank you for using Fixya.

Dec 14, 2010 | Canon PIXMA MX300 All-in-One Printer

2 Answers

Fax problem


I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.

Oct 08, 2007 | Brother MultiFunction Center MFC-440CN...

1 Answer

No dial tone


plug out the fax... plug in a phone... if still no dialtone... replace phone cable... still no dial tone... call the phone company...

plug out the fax... plug in phone... dial tone heard... bad fax... try to reset fax machine... per instructions... still no dial tone... call repair guy...

Dec 18, 2009 | Office Equipment & Supplies

1 Answer

Can't send or receive fax hagans@loadednet.com.au


Check the cable, i.e. plug an analogue phone into the cable and listen for a dial tone. If none, are you plugged into a digital line?

If a dial tone is heard, is it an intermittant dial tone (message waiting) because this can stop the fax from working. If so, resolve this and try again.

Do you need to dial a number to get an outside line? If so this needs to be entered before the fax number on outgoing faxes.

Nov 17, 2009 | Canon MP830 All-In-One Printer

1 Answer

Brother Intellifax 4100 unable to send fax but can receive


Is the fax sensing the paper you put in to send out? Check the little black levers that poke into the document area. They should move freely when you touch them gently with a finger, and return quickly when you take your finger off. If it can't sense the paper it won't try to send a fax. If, when the paper is inserted, the display changes from whatever it said to anything else, the paper is being sensed.
Let's try dialing manually. Just left of the 1 key is a button labeled "Hook." Pressing that will take the telephone line "off-hook," like picking up the receiver of a phone. You should hear a dial tone -- if not, try adjusting the speaker volume with the buttons just right of the numbers. Once you get a dial tone, dial a number, whether it's another fax, or your own cell phone. As far as the phone company is concerned, your fax is just a phone, calling another phone. If you can make a call, and the phone at the other end rings, we're closing in on the problem. If you can dial another fax machine manually, you can still turn this into a fax call, assuming there's paper ready to fax. After the distant fax answers, touch the Start button, and your fax should take over. If you can't dial manually, try unplugging your fax from the phone line, and replacing it with a regular phone. Can you make calls with it? If not, the fax is no longer a suspect - you have a phone line problem.
Are you at a business where you need to dial 9 to get an outside line? It's easy to forget that detail when you're using a fax, but it has to dial out just like any other phone on the system.
If you can't get a dial tone at all with the fax, but it works with the phone alone, the main board in the fax is probably bad. If you can dial manually, using the Hook switch, but the same number doesn't work when you dial xxx-xxxx-Start, that sounds like a main board problem, too.

May 05, 2009 | Brother IntelliFax-4100e Fax

1 Answer

Problems sending and receiving faxes.


  1. Open Lexmak Productiviti studio - 5600 - 6000 Series ( icon on Desktop)
  2. Open Setup and manage faxes link ( left bottom corner)
  3. On Ringing and Answering card look at the Manual Answer Code ( if some nuber inside delete it, it should be blank)
  4. On Dialing and sending card look at the Dial method (if you have a tone phone select Touch - tone, and if you have pulse phone select Pulse)
The diference betwen Touche Tone and Pulse is that Tone when you press nuber hear tone (like on cell phone), and Pulse when you dial nuber hear serie of short pulses (like when you dial nuber 5 you hear 5 short pulses like tttttt)

Mar 24, 2009 | Lexmark X5650 All-in-One InkJet Printer

1 Answer

No dial tone


Sounds like the phone line may be dead, try to put another phone on that line and make sure the phone line is active.
Hope that helps...
Lbcoaster

Aug 05, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

No dial tone detected


It may be a bad modem on the copier. Plug your phone into the auxillary phone port on the copier and see if you get a dial tone. Also make sure that your cord from the wall is plugged into the line port and not the phone port.

Jul 24, 2008 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Panasonic KX-FM220 fax machine does have a dial tone


I would double check your phone cord. There is usually 2 jacks in the back of the fax machine. 1 is for Line, and 1 is for phone.
Your phone cord should be hooked up in the LINE jack that goes to the wall.
I would also double check your phone cord on another phone to make sure the cord is good.
If you look at the clear connector that you plug into your wall and fax machine, does it have 4 copper/gold color wires contacts imbedded in the clear plastic connector?

Another thing to try, if you fax machine has a Line and a Phone connector, try plugging in a phone in the PHONE connector. Then hook up another phone cord going from the LINE to the WALL jack.
If you get a dial tone on your Phone, then you know you have it connected correctly. If no dial tone, then I would go back to the phone cord.
check those things and get back to me and I will see if I can help you with more suggestions.
Good luck.
Mac =)

May 01, 2008 | Panasonic KX-FM220 Plain Paper Thermal Fax

2 Answers

Lexmark 7350 all in one


Before you begin


To pinpoint the cause of the issue, please record answers to the following questions:

Can a fax be sent or received?
Can a fax be sent, but not received?
Has the fax function ever worked in the past?

Any error messages may also help to narrow down the cause of the issues.

Print out the following:

- a settings list to view the current fax settings
- a receive log if there are issues receiving faxes
- a send log if there are issues sending faxes
- an activity log if faxes cannot be sent or received.
Initial checks
If the fax option has worked in the past and does not do so now, check that the same connection is being used and that it still works.
Check to see if any configuration settings have been changed that could have affected the fax settings.

Faxes cannot be sent/received:
If you are using a digital line, you need an analog card, an ISDN adapter, or an ADSL filter in order to send faxes.
If a PBX is being used, an ISDN Adapter/ADSL filter will not be used as these are supplied within the system. (A PBX is normally used within a company to share a small number of public lines among a large number of private ones to save on cost.) For instructions on configuring the X6100 Series machine with a PBX, see How and When to Use the PBX Option.
Check the phone line (without the printer):
Test the line by connecting a phone directly into the phone port.
Check for a dialing tone.
If you cannot hear a dialing tone, try another phone cable. Once you can hear a dialing tone, you know that the phone port is live and working.
Make sure the RJ11 cable is not damaged.
Check that the printer is accessing the dialing tone correctly:
Press the Options button on the operator panel five times until ON HOOK DIAL is displayed.
Press Select. You should hear a dialing tone.
If you can't hear a dial tone, make sure that the speaker volume is set to High. (Go to Fax, press Options eight times until SPEAKER VOLUME is displayed, then use the plus or minus buttons to change the setting to HIGH. Press Select.)
If there is still no dial tone, unplug the power cable and the phone lead, then plug them back in and try again.

Faxes can be sent but not received:
Connect the Lexmark All-in-One directly to the phone port. IMPORTANT: Do NOT connect any phones to the EXT port.
Make sure the Fax receive mode is set to answer the fax after 3 rings. (Press the Fax button on the operator panel and then press Options three times until ANSWER FAX WHEN is displayed. Change the settings using the - or + buttons as appropriate.)

Faxes can be received but not sent:
Make sure that Country Code is set correctly:
Press the Fax button on the operator panel and then press Options 15 times until Advanced is displayed.
Press Select.
Press Options 13 times and then press the + or - button until the right country is displayed.
Press Select.

IMPORTANT! These tests must be carried out with NO EXTENSIONS, i.e. phones or answering machines, connected to the EXT port on the All-In-One.

Feb 15, 2008 | Lexmark X8350 Print, Scan, Copy and Fax...

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