Question about Adobe Computers & Internet
If you have the 5D Mark II (the latest version,) the raw converter in Photoshop CS3 does not support the format. If you have the earlier version of lthe 5D, download the latest raw converter update from Adobe (free}
If you have the Mark II you can do one of three things to continue using Photoshop:
1. Upgrade to CS4. The latest update for it's raw converter supports the 5D Mark II.
2. Download the Adobe DNG Converter when 5.2 version becomes available and convert your cr2 files to the DNG format which CS3 can read. In the past this has been available as a free download form Adobe, but it's not currently on their site.
3. Use the raw converter that came with your camera.
Posted on Dec 25, 2008
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Posted on Jan 02, 2017
You say the problem only just began. What has happened to Photoshop in between it working and not, ie, any upgrades, updates, installs, etc? This will no doubt reveal the answer to your conundrum. Get PS to check for updates then do them all, especially any referencing Camera RAW updates.
The next thing you will want to check is that the image files are ok. Download the latest Canon image viewer from here. You can also download the drivers directly from the canon site. Just click the link at the bottom of the page.
All the best
Posted on Dec 28, 2008
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