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This is a problem that has to do with the speaker of the phone(not your loudspeaker but the small one). It is probably broken and as a result, there is no way you can hear your callers. One way to confirm this is for you to put your call on loudspeaker when it comes in and you have picked it, if you can hear your caller then you are sure that the smaller speaker is faulty. Also, you can try to use a very compatible earpiece or headset and see if you can hear your callers. If this happens to be the case there is only one way you can get this to work and that is by sending it to a qualified repairer as the phone requires serious expertise so as not to damage it an further. hope this solution helped solve your problem? please comment for more information and thank you for using the fixya.com website
Try and locate where the volume control of the phone is so that when your making calls, immediately the caller your calling picks up the call, increase the volume by the side of the phone.I think you will hear your caller clearer.
just need a new earpiece speaker or it simply needs to be adjusted into place. If there is no repair shop around you or you do not want to mess with it, then just buy a $20 bluetooth headset to bypass the whole earpiece.
First check and adjust call volume. It should set be optimal and secondly during a call adjust the microphone volume.
If this is ok and the problem exsist then the microphone, speaker or some other hardware need to be replaced. Contact local hardware expert.