There could be a problem with your phone mic, if u can disassemble it you can try and clean you mic or replace it also if you ever drop the phone this can cause the mic to malfunction.
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Hello Terry, Are you sure the other caller does not have their phone button set on MUTE? That would cause them to hear you but you can't hear them. Do you have the same problem from other callers? If so, it must be a problem with your phone.
Hi,what makes when you make call and you can't hear the caller is because the earpiece of the phone is not working, it's damaged and it needs to be replaced.
The earpiece allows you to hear a caller when he calls and it's located at the top of the phone where you put close to the hear when making calls.
When you replace the earpiece of the phone,The you will now be able to hear the caller when he calls.
Hi, when someone calls and when you call someone, and both parties don't hear them self, it means that the mouthpiece which makes the caller hear you when you call, and the earpiece which makes the you hear the caller when he calls, both are damaged.
You will need to replace both the mouthpiece and the earpiece,and problem will be solved.
Since your caller can hear you but you can not hear them. This indicates that your hear piece is bad and need to be fixed.
I advice you fix the earpiece problem by replacing with a new earpiece.
Meanwhile, i advice you get an answering or earpiece that will be connected to your phone, with this you can hear your caller and your caller can equally hear you.
if you cant hear caller voice. do one thing go to gallery and go to voice recorder and record some voice then save that then go to media and play recorded sound if its working means your loud speaker is working but not ear peic means (ear speaker) not working. so then you need to change ear speaker.you can do your self just watch video on online.
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