No instructions with it disc wont play its a christmas present and i have no idea what to do with it only got 2 days to go cant get another one need instruction on how to get it working can you please help thanks jill
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Look at your memory card. SD cards have a slide switch along one edge. The position farthest from the contacts locks the card, protecting it from writes. The position nearest the contacts unlocks the card.
First, try hitting the reset button if the camera is not working properly.
If this doesn't work then collect the following information and call:
Before requesting support, please be ready to provide or include the information below:
• The name of your product or model number (the model number is typically located on the back or bottom of your product).
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Phone: 1-800-521-2010 in the U.S., or 1-877-352-8697 in Canada.
I bought one for my 7 year old. install the cd that came with it first before you attach the usb lead. Open My Computer - find where the Vtech is. then open your computer folder where your music is mp3 mp4a which ever you have highlight the song then then "copy file" select your music folder in the directory where the vtech is located . I do not have an sd card in hers yet. Disconnect turn the dial to the music selector on your v tech make sure the volume is up ! I made that mistake first
when you get this error it indicates that there is some problem with the software or the software is not installed the software correctly. so plz try uninstalling the software (snap&share) and also uninstall drivers (which should be dual mode camera). Then put in the software disc to ur computer and install the software.(while installing the software camera or usbcable should not be connected to computer)
Try going to http://www.vistaquestusa.com/pages/service.htm and scroll down just a bit until you see the VQ-515. You should be able to access both a user manual and download a driver there. I know betterfly tried downloading a driver and said it didn't help but that's what I would try if no disc.
Try this. If the power stays on press menu. Go right twice, go up once, press right once, press up once and then press set. That should reset the camera. If that doesn't work then you will have to send it into repairs.