Question about Jenn-Air JJW8527C Expressions Collection Electric Single Oven

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Jenn Air wall oven-Broiler element comes on and will not turn off....

I have a 27" Jenn-Air wall oven (convect bake model). When we try to bake something normally by just pressing bake and selecting the temp, the top broiler element comes on and will not turn off. Eventually we'll get the F2 code displayed. The lower element never does come on. The only way to get the oven to turn off is to turn the breaker off. We let the oven sit with the breaker off for several hours then turn the breaker on and try again, but the problem persists. Can you tell me what is wrong and ballpark the cost to fix it? Thanks.

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  • Mike Sullivan
    Mike Sullivan Sep 16, 2012

    I had same problem, and yes, it is the power relay board, but all you need to do is replace the relay, not the whole board and you will save about $100.00, easy replacement with solder iron and parts were only a few dollars, and I would replace both while you have access to board.

  • Anonymous Mar 12, 2014

    my ovens will not shut off unless I turn breaker off when I turn breaker back on they heat up again

  • Anonymous Mar 24, 2014

    element damaged

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Boone, by the sound of your post it sounds like the power relay board could be bad. If you had a stuck or shorted keypad, you should be getting a different code. The F2 code means an overheated condition. If it's a double oven it could mean a secondary board failure. The way to go on this would be to ohm out the temp sensor first. Should read about 1100 ohms at room temp. Another way to check it is to swap the bake and broil wires on the power relay board. They will be marked BA and BR. Fire the oven up again and if the bake element comes on then you know that the broil relay is stuck or shorted. Without being there to do the tests, I believe that the problem lies in the power relay board. The part number for the board is 71003431. Priced around 116.00. Jenn-Air usually has a 5 year warranty on these parts. Hope this points you in the right direction. Catriver..post back

Posted on Apr 10, 2007

  • Bill Stender
    Bill Stender Nov 03, 2013

    I just had the same problem on my Jenn Aire SVE47600. I tried your suggestion to swap the wires going to broil and bake points. When I flipped the breaker on, neither element came on. So I swapped them back to their correct positions and now the oven is functioning normally. I've only tested it 3 times so far so I'm not sure it will stay fixed...any idea what could cause it to function correctly with what I've done?

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I have same problem and have identified it as the relay, so does anyone know where to get just the relay, not the whole board?

Posted on May 24, 2010

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