Question about Canon imageRUNNER 8500 Copier

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IR5000 bloque my copier canon IR5000 shows error code E000061-0001. plaese help me what to do clear the error code. i've tried the ussual clearing error but it doesnt work. please help :(

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This is a code for detection of no or faulty charge to the drum open front door remove toner hopper take out primary charge unit see if any wires are broke on grid , then see if the wires underneath the grid are still there... if all seems ok gently clean the grid with cloth and windex then clean wires underneath dont break grid wires . put it back in let me know

Posted on Dec 23, 2008

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Hi. You have to clear that error from service mode
Try to clear that error from service mode
press additional function
2 and 8 together
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You can try to reset error code in service mode, but if the error persist after clear, you need to rectify the problem and replace fault component which is fairly fixing easy to do.
The problem can be in thermistor, sub thermistor or dc controller pcb, or ... call service!
To reset error code:
while ready to copy/showing the error code:
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First, the error needs to be cleared. Turning off/on won't do that.
You could go into service mode and clear the error (*28* > copier> function > clear > err > ok. Then turn the copier off, then on again and watch it heat up. I always monitor the temperature to make sure it's in the acceptable range (190 C or around that range).
If it happens often you need to change the thermistors . If it still happens, check the connectors in back of the fuser. They may need to be shimmed.
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http://goo.gl/k11ZyW
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after fitting new cleaning web *28* takes you into service mode then follow the steps below to clear COPIER>COUNTER>MISC>FIX-WEB and COPIER> COUNTER>DRBL-1>FX-WEB.

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Just entered in service mode by press add. functon button then 2&8 together and add. functon button, in service mode entered in Copier then function then clear and touch ok tab in touch screen. restart ur machine error code should be cleared.

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