Question about Brother MFC-8640D Printer

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Brother Scanner, scans the page but prints black and vertical

Brother 8860DN Scanner not scanning the page properly.
on the black and white option of the scanner it scans the page and prints/prescans the page basically black with 8 white vertical lines.
on the colour option it scans it scans a particially legable page but with a yellow film over the page.
Its brand new and doesnt work properly never had this problem with brother gear before

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I called technical support for this issue previously with my brother mfc. It would only do this during color scanning. b&w scanning was just fine. The tech support put me through resetting the reference point of the scanner through a series of button pressing and closing and opening the paper feeder. I kept gettting the same lousy results. Then they determined that the scanner module needs replacing and I needed to take to the nearest service center.

Posted on Sep 20, 2009

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Posted on Jan 02, 2017

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