Question about Trekstor i.Beat Motion Digital Media Player

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Need help i.beat motion error

I can't do anything with my i.beat motion

everytime i turn it on it says"warning:file format error"on the screen
even the navigation keys are not responding

i tried to delete all the files on the player,,run an antivirus on it
but nothing worked-.-


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  • ijoyya May 11, 2010

    Hav u tried to format the player

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Format i.beat motion on ur pc.....if don't work take it to a shop or something

Posted on Apr 30, 2010

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Could try these steps:
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Boot error /format unit comes up on the screen when I turn the mp3 player on. When I plug in to the coputer the screen on the mp3 just blinks like its trying to read but don't . Can you help me? Everytime...


There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
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Not able to use it crashed


Hi! I wrote to the support center for a similar problem. They sent me the solution which has worked successfully! Hope it helps you out too. Their solution -->

"Thank you for requesting information from your TrekStor Service Team.

The reason for the described malfunction may be a damaged firmware. We recommend to reinstall the current firmware on your i.Beat mood. You can download the firmware for the i.Beat mood from our web sites at http://www.TrekStor.de/en/index.php. Choose "Service" and then your MP3 player.

Please note that the firmware can only be reinstalled using a Windows operating system. The files which are downloadable on our web sites are packed and in ZIP format. You will need archive software as e.g WinZIP to open and extract this file. If you do not have a suitable programme installed on your computer you can download it as shareware from the internet.

Install the downloaded firmware on your PC by double-clicking the file "Setup.exe". Start the firmware update tool afterwards. Remove the battery of the i.Beat mood. Press the MP3 player's Play button for approximately five seconds. Now connect your i.Beat mood with still pressed Play button to your computer. Keep this button pressed until Windows detects a new device in recovery mode.

After your computer has installed the i.Beat mood the firmware update tool will detect your MP3 player. Now you will see the recent (current) and the new (update) firmware version. If "Format Data Area" contains a checkmark the i.Beat mood will be formatted before the update and all data stored on it will be deleted. TrekStor advises to format the i.Beat mood along with every firmware update.
http://www.fixya.com/support/t198710-not_able_use_crashed
Afterwards, your i.Beat mood can be handled as usual. Moreover the MP3 player should be accessible again under My Computer.

We know that you as a customer have the choice and we thank you for having decided for TrekStor."

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