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My sharp blue-ray disc player will not play the new movie of narnia and i dnt know how to get new soft wear to up grade

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  • attamanchuk Jan 25, 2009

    I have almost the same problem as well.I got 2 movies from Biancos.

    Able to watch sawIV but blue ray would not read Max Payne. I Return movies and they said you have to download software...If I had known this I would of never purchased blueray...



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Posted on Dec 23, 2008


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The blue-ray movies will not play,,, dvds play fine i have sharp BD-HP21OU,,, I went to your sight and down loaded the firm ware it play the disc onetime and after that no more my player is only 2 months...

This can happen that the movie will play once just fine and then have problems the next time. You have to go to the blu ray player's menu and down to system reset and complete the system reset before attempting to play the movie again. You can also hold down the power button on the front of the unit until it says reset. You will need to complete the one from the unit though to get the movie to play again. If that doesn't work you may need to send it in for repairs or return the unit.

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Blue Ray player model BD HP-20 locked

Turn off the power.
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Chronicles of Narnia. Lion,witch,wardrobe blu-ray won't play

Updated firmware last night (for the Bd370) and the main movie disc for Chronicles of Narnia: Lion,witch,wardrobe worked (after previously stalling). However, the bonus disc still doesn't work when I play it (just a blank screen). I traded the Blue-ray DVD from where I bought it for another one, and it made no difference. However, both Narnia discs played okay in the store on a Sharp blue-ray DVD/Tv combo.

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My sharp blue ray dvd player wont read the discs right...i put the disc in and it play all the commercials but it gets to the movie menu and it freezes...can you help me figure out the problem!!!

anyone having problem sharp aquos bluray reading disc just call 1-800-be-sharp to update your player you will need a computer and a usb 2.0 drive , so you can load update from computer to drive then pull drive from computer to the back of player load load it to player , they tell you all you need to know

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Incompatible Disc in Sharp BD-HP21X Blu-Ray Disc Player

I had the exact same problem as you did... I bought the Sharp Aquos 42D85X which came with Sharp BD-HP21X Blu-ray Disc player. could not get brand new blu-ray movies to play and i found it froze everytime after 10 secs. I phoned sharp who basically were no help watsoever! I then went and returned my blu-ray movies back to the store thinking it was a problem with the discs.. The people there were extremely nice and since they had a display model of the BD-HP21X instore they offered to test the movie on it to veroify whether it was the blu-ray player was the problem or not. Turns out its a fault with all of the BD-HP21X models. So we then ended up returning it back to the store we bought it and exchanged it with the older model (BD-HP20X). I now have no problems playing blu-ray movies. Although another suggestion is to perhaps download the lastest firmware update & see if that resolves your issues.

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