Question about Jenn-Air WW30430P Stainless Steel Electric Double Oven

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Jenn Aire oven JMC8127DDS beeps twice but won't turn on

Hello FixYa Experts: My Jenn Air oven, model number JMC8127DDS, is not working and I believe the problem is with the control panel which probably needs to be reset. It just beeps twice whenever a button such as Bake or Broil is pressed on the control panel, but the oven does not turn on.
This happened suddenly on Sunday. I baked a batch of cookies, then turned off the oven. About 15 minutes later I attempted to turn it back on and it wouldn't work.
The same thing happened a few months ago. At that time, A&E appliance repair came out. The guy spent about half an hour pressing buttons and finally ended up completing the repair by just resetting the oven; it was an inexpensive repair and no parts were involved. Unfortunately, I didn't write down the key stroke combination he used to reset the over. (I got the impression it was kind of like pressing Control-Alt-Delete on a computer). I can't get A&E out again until next week, but I am having 2 family gatherings THIS week for Christmas. PLEASE HELP!!!
Thanks!
Lori

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  • ldieterle Dec 26, 2008

    Thank you so much!!! That was all it took. I turned off the breaker for an hour and now it is working again! I really appreciate the help.
    Happy Holidays to you.

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Hello, upon contacting Jenn-Air, they instructed to unplug the oven for 5 minutes to reset it, then plug it back in. steve

Posted on Dec 23, 2008

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According to Jenn-Air (Maytag) if you remove the power from the hood for 15 minutes it will reset the board. So depending on how long the power was out the outage would have done this. There is a good possibility that the outage ruined your board.

Posted on Dec 23, 2008

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Please add a comment with your model number to get additional information on the availability and price for the parts. (Parts may be available from a number of suppliers, including jenn-air.partselect.com.)

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If that doesn't help, try pressing Cancel. Then try pressng the Cancel and Cook&Hold keypads together. If this doesn't help, then the control panel or the control itself is damaged and probably needs to be replaced. (Touch pads like this have electrical contacts on a membrane that is impossible to fix long term by cleaning the unit.)

For a parts list and prices see: http://www.searspartsdirect.com/partsdirect/part-model/Jenn-air-Parts/Wall-oven-Parts/Model-JJW9130DDS/1266/0125300/M0603043/00001?blt=06&prst=&shdMod= or http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5170052&diagram_id=28429593 . Specifically part 1A and 2 are suspect. The control panel is the more likely part to fail (much like a membrane keyboard).

Most Jenn-Air appliance manuals are available here: http://shared.whirlpoolcorp.com/product_literature/search.jsp?siteCd=JA_EN_US . Fill in Consumer and then the model number and press the right arrow button. The direct link to the manual is http://www.kitchenaid.ca/assets/pdfs/literature/Use%20and%20Care%20Guide%20-%20W10176680.pdf .

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1 Answer

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On most Jenn Airs, this means a key on the keypad is stuck. Try shutting off power, inspecting the keys to see if one looks stuck in or feels worn out. Rapidly press each key several times to loosen and clean the contacts. Turn the power back on and see if the problem goes away.

If this fails to help, you will probably need a new keypad for the unit. I don't know what model Jenn Air you have, but you can find parts for most Jenn Air models at Appliance Parts Pros. This is probably an easy fix, but if you are not comfortable or do not know how to safely work on appliances, you may want to call in a qualified tech.

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