After dropping the portable hard drive I connected it to the computer and it asked for the password. Once I enter the password and press enter, it does not do anything else, nor I can see the hard drive. The light of the portable drive stays on when connected. There is anything I can d to retrive my files that are in this portable hard drive?
You can send it in to WD or a company that specializes in data retrieval from dead hard drives and have them copy off the files for you, but it will cost a furtune to do it.
AOMEI offers free partition location, in it's partition assistant software. The software for home users is free. They are a very big important reputable corporation. They give partition assistant out free for home users. There business is founded on business networks. The software has a patition recovery option.
Hi Rui, Try connecting your portable WD hard drive to
any other computer and see whether it's get detected if not, check if the
device is present in the "Device management" section from "My
computer" option. If the device gets detected then you can perform portable
hard drive recovery with the
help of Yodot Hard Drive Recovery software.
SOURCE: Western Digital WD 1200VE; 120 GB external hard drive unable to boot
good eve prapad dont worry for your data ,first if you have a boot cd ,owerrite the OS ,then select repair option,it is occures due to 90% OS currupt ,
regards prasanna
SOURCE: drop my external hard drive computer not reading the drive
Hi there
when you dropped it you probably jarred it and the plates inside have got scratched which made it unusable.. it is a pretty sensitive unit it does not take much to ruin a external drive.. i am sorry but i think replacing this drive is what you are going to have to do ok
best regards mike
SOURCE: WD 500g hard drive computer cant read it
Is your hard drive power-up?
Do you hear your hard drive just spinning?
If so, your PCB may went bad. If you hear the hard drive clicking then your PCB or the heads went bad. If you need the data, you might have to ask the data recovery guys to get them back for you or find the PCB on Ebay.
If you don't care about your data, send it back for the warranty replacement
SOURCE: portable hard drive read only on mac
to format the drive so that it works on a mac, it needs to be formatted in FAT32 format rather than NTFS format on the pc. you can download free software called swissknife that lets you do this. make sure you back up everything on the drive before you format it in swissknife other wise all your data will be lost
SOURCE: Problem accessing WD Passport Elite drive
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Hello
Okay , so there are some steps to figure out what is wrong with your external.
Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".
If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.
Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.
Now , if the problem is with the casing , there are still 3 possibilities.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.
The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.
The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.
A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.
I hope this solves your problem and please reply if you need more help.
Kind Regards
Andrea
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2 TB drive? usb 3.0?
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