Question about Ricoh Aficio AP3800C Laser Printer

2 Answers

Desperate!!! Ricoh AP3800C error Need to print for christmas!!!

I replaced the fuser unit and had a tech walk my husband through the sp calibration it was working great.. Turned it on today and the SC552 code is back and cant get into any menu but sp. How do I put it through the calibration again?
Thanks

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  • Anonymous Jan 05, 2009

    a have probllem mi printer sc999 error cod

  • Anonymous Jan 05, 2009

    I have printer Ricoh ap3800c, but I canot print. In display shown this error:
    Sc999

    Can you help me?

×

2 Answers

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  • 4,338 Answers

Fuser is not reaching operating tempurature. turn off the unit. Take the fuser out and reseat it. Power it back up. Ricoh Printers Error Codes Normally there are 3 levels of service call conditions in Ricoh printers.

Level A is the highest level. Machine can not be used until code is reset. The printer cannot be operated at all. Here is a list of common error codes.
Level B: The SC might be reset by turning the main switch off and on in some conditions.
Level C: The printer can be operated as usual except for the unit related to the service call.
SC302: High voltage power supply error
SC306: Charge roller home position error
SC320: Polygon mirror motor error
SC320: Polygon mirror motor error
SC500: Main motor error
SC542: Fusing temperature warm-up error
SC543: Fusing overheat error


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



Posted on Jan 04, 2009

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  • 6 Answers

It seem as if this has been a while but your machine may need to have this code reset through the SP mode on your machine. you may already have had someone do it but i can get you through it if you wish as SC 500 code can only be reset in this manner

Posted on Jun 06, 2009

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SOURCE: Desperate!!! Ricoh AP3800C Error SC552 fixed last week now back

SC552 means that the pressure roller (Lower roller in the fusing unit located in the left hand door of the machine) is not warming up correctly. Is the copier installed somewhere cold? i.e. a garage? If conditions are ok and damp is not a problem, either the thermistor that controls the pressure temperature is defective, or the lamp that warms it up is defective. They are the two more common problems, might be worth looking for one on ebay. However they are approx 250 pounds so if you can find a second hand one thats cheap for spares I would recommend that. Email me if you have to do this and I will talk you through changing the parts.

Posted on May 14, 2009

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1 Answer

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Thats a fuser error. Thermistors needs to be replaced. Alternatively you can try clearing the code in sp mode push yellow button 107 and hold red button. Select 1 and the 5 (mode) then clear scs.

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To reset error, enter SP mode by pressing: Clear (yellow) button, 1 0 7, and press and hold the Stop (orange) button for 3 seconds then switch off and on the copier.
If the error is still there, please check the following in the fuser unit;
  • Check and clean or replace the possible defective thermistors or out of position.
  • Fusing heaters open circuit.
  • Thermostats for open circuit.
  • Power supply unit.
Good luck and please rate me, thanks.

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2 Answers

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SC552 means that the pressure roller (Lower roller in the fusing unit located in the left hand door of the machine) is not warming up correctly. Is the copier installed somewhere cold? i.e. a garage? If conditions are ok and damp is not a problem, either the thermistor that controls the pressure temperature is defective, or the lamp that warms it up is defective. They are the two more common problems, might be worth looking for one on ebay. However they are approx 250 pounds so if you can find a second hand one thats cheap for spares I would recommend that. Email me if you have to do this and I will talk you through changing the parts.

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Are you gaining access to the Service Mode and NOT the user tools mode?

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