a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The Samsung player is charged up by thus USB cable when you connect it to your computer. ALSO When you connect the MP3 player to your computer with the supplied USB cable then computer detects the player as an external storage device or a Removable disk, you can then view the folder on your MP3 player. Open the music folder and create a new folder on the player exactly the same way you create a folder on your computer's hard drive. To organise your music, make a folder name with the name of the music album and place the album's MP3 files in this folder, then copy the mp3 files from the computer into this folder. You will then be able to select the music you want to play by the music album folder. To delete a file from your MP3 player, connect the supplied USB cable to your player and then plug it into the USB port of your computer. The computer will detect your player then click on this device to view the files, you can then click on the music file to highlight the file and then press the Del key to delete the file off your MP3 player.
Step 1. Download the firmware to your computer-->click HERE to download the update file When you download the update file, your browser may warn you that the file 'could be harmful'. This is normal because browsers are not familiar with files that have a .AOS extension and suspect that they could be malicious. These files are not harmful to your computer.
Step 2. Turn on your ARCHOS device and connect it to your computer with the USB cable
Step 3. On the ARCHOS, choose to connect and wait a few seconds for your device to be detected by the computer
Step 4. Copy and paste the downloaded firmware (.AOS file) to the ARCHOS device.
Case 1: Your ARCHOS is detected by your computer as a Hard Drive (E: for example) in Windows® Explorer. Paste the update file directly onto the ARCHOS hard drive icon.
Case 2: Your ARCHOS device is detected as a 'Mobile Device' in Windows® Explorer (not as a hard drive) and you see just two folders Data and Media when you open it. Paste the update file into the folder called Data.
Case 3: Your ARCHOS device is detected as a 'Mobile Device' in Windows® Explorer (not as a hard drive) and you see Internal Hard Drive when you open it. Open this Internal Hard Drive icon and you will see the various ARCHOS folders inside (Video, Music, etc.). Paste the update file into this area but be careful not to paste it into any of the folders there.
Step 5. Disconnect the Device Unplug the USB cable (for 'Mobile Device' connections) or use the "safe disconnect" green arrow icon (for Hard drive connection) in the system tray before unplugging the USB cable.
Step 6. On your ARCHOS device, click on "Update Firmware" Click on the "tab" button to show the settings screen. Select the "System" icon and then click on the "Update Firmware" button. For the ARCHOS 104, 202, & 204, go to the settings and open the icon "System" where you can find the Update Firmware button.
First try installing the support software that can be found on the support cd that came along with your product. It automatically installs needed drivers for the computer to recognize your player, and lastly if that doesnt work, try connecting the player to other PC, just to be sure and for you to diagnose waht seems to be the real culprit, becuase it is also possible that the players' USb port is damaged. try also using another usb cable
First unplug device from the computer. Go to Device Manager and look for NWz-E344. It may be under Portable Devices or under disk drives. It depends on your OS. When you find it, right click and select Uninstall. After it uninstalls, connect the player to the computer. The computer should run the plug-and-play add hardware to re-add the device.
a friend told me that if the device shows as"connected" when hooked up (it does) AND the battery charges correctly (it does), then (a)the USB connection had enough juice; and (b) the PC recognizes it - i just had to FIND it. device manager/ MyComputer: nada; same for ANY file/ folder with "sansa" or "sandisk." working thru WMP (Windows Media Player), however, I discovered that drive E - for a portable hard drive, NOT currently connected via USB - was STILL showing up in the "Copy to CD or device" field. sure enough, it was the SanDisk clip player (even though it was NOT under the "Recognized Portable Devices" subsection). without using the installation disk at all, it downloaded tunes just fine. *note: the installation disk seemed to be an .exe file ONLY for the Rhapsody music service. as noted above, it was unnecessary. also - my USB ports are 1.1 and not 2.0, and package stated USB 2.0 was a "minimum requirement" - not true*
If possible, I would try plugging the player into another computer, and try re-synchronizing one time. If successful, I would go into your computer's device manager and look for problems with the USB ports. After that is done, go back to your own computer and see if you get the same message.
If possible, I would try plugging the player into another computer, and
try re-synchronizing one time. If successful, I would go into your
computer's device manager and look for problems with the USB ports.
After that is done, go back to your own computer and see if you get the
i have the same device and the same problem, tried downloading the drivers and it didnt work but i am using winxp and the download is for win98, i get mine to work by charging it for a while then connecting it to the computer while it's still charging, sometimes it takes a few tries, they copy all the music to another device and then fire the mp3 as far away as you can or use it for rough use in the car,I know its a shame cause other they that problem its not to bad,
If the unit detects any form of Hard Drive Error it asks you to format the drive.
Connect the unit to your PC and run ScanDisk or DOS Chkdsk on the drive. Will help to rectify any issues with the FAT.
Windows XP & 2000
Running Check Disk Utility (ChkDsk) ? HARD DRIVE mode only
If you still have problems with the file system on your AV 500 you can try to fix it using the DOS utility, check disk
Do the following;
? Make sure external AC adapter is powering the AV 500.
? Quit all running applications.
? Properly connect the AV 500 to your computer
? Wait patiently (up to 5 minutes) for Windows XP to show the local drive as mounted.
? Open a DOS window. Programs > Accessories > Command Prompt.
? At the prompt, type chkdsk e: /f . Use e: or f: or whatever drive letter is representing your AV 500. The /f
argument tells the program to automatically fix errors.
? Be patient, this may take a while.
? When finished, exit the DOS Window and properly disconnect the AV 500 from your computer.
Now try using the device. DO NOT try to defrag the drive.
Let us know how you get on.