Question about Sentry Fireproof Safe

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Sentry Safe A3819

You see...I have this safe which I can't really open. I don't really know why, I have the code and the key but when I use them on the sentry safe the handle won't budge. It's been 5 years since I last used this and the manual is currently lost because it's also in the safe. Please help I need to get something in there.

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It could also be a faulty battery pack. call us at if you need one
at http://www.a1-locksmith.com/index.html

Posted on Aug 02, 2010

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Go to
http://www.sentrysafe.com/customerCare/OwnersManuals.aspx
Find your model (pobably in safe for business)
And download the manual
Good Luck

Posted on Dec 23, 2008

  • Grigory Zyryanov Dec 24, 2008

    Please explain what is going wrong

    There is clear explanation how to reprogramm the safe in the manual. You said you have lost the manual. I have sent you a reference.

    http://www.sentrysafe.com/pdfs/OwnersMan...

    There are 3 possible ways to unlock and access the safe:

    1. Factory code

    (Found on the front cover of this guide.) You can always

    open the safe by entering the pre-set 5-digit factory code.

    This code cannot be deleted.

    2. User code

    If you prefer to employ your own code, you can program

    the safe to open using a 5-digit user code of your choice.

    3. User pin

    If you wish to give someone else temporary access to the

    safe, you can program a 5-digit user pin that can later

    be erased.

    Programming the user code

    NOTE: One (1) user code is allowed.

    If this is not working you cantry to reprogram the safe

    Programming user pin

    NOTE: One (1) user pin is allowed.

    To add:

    1. Press the Prog key 2 times.

    2. Enter your 5-digit user code.

    3. Enter the 5-digit user pin of your choice.

    To delete:

    1. Press the Prog key 2 times.

    2. Enter your 5-digit user code.

    3. Enter 0, 0, 0, 0, 0.

    NOTE: If your safe does not appear to be working, please

    check batteries before calling Sentry Customer Care.

    So why you marked my answer as inappropriate

    Please let me know

    Good Luck

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Sentry A3819 Manual

I have the A3810 and you have to hit the program button, enter the original code that came with the safe, then enter your new code and you should be able to reprogram it.

Posted on Feb 03, 2008

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    From the manufaturer's web site:

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    Sentry A3819 Manual


    I have the A3810 and you have to hit the program button, enter the original code that came with the safe, then enter your new code and you should be able to reprogram it.

    Jan 30, 2008 | Sentry Fireproof Safe

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