Question about GE Profile Spacemaker II PEM31 Microwave Oven

1 Answer

Microwave won't turn off

When the time has expired and I open the oven, the microwave often continues to run.

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  • mjnielson Dec 27, 2008

    The microwave has no turntable.  The inside light and internal cooling fan continue when I open the door.  Thanks.

  • Anonymous Jan 24, 2009

    I have a Panasonic inverter genius sensor microwave oven 2003 with the same problem. When the time has expired and i open the door, and it continues to run.

  • William Miller
    William Miller May 11, 2010

    Is it actually still cooking?

    Or is it just that one or more of the following is still running:

    - turntable
    - inside light
    - internal cooling fan



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1 Answer

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  • GE Master
  • 8,820 Answers

Sorry I forgot to ask you for the model number.

This is usually caused by either a bad door switch, a loose door switch mount (which are pretty simple problems to fix) or occasionally a problem on the control panel.


Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

Or see http://www.microwavedisplay.com/doorsw.txt

You can often find helpful exploded view diagrams and order parts by entering your full model number here.

If yours is not there, please reply back with your brand and model number.

There may also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you only need a switch, you can order a universal type here for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases in about a week or so.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 28, 2008

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Open Lever If the microwave door won't open the open lever might be broken. This part can be replaced separately.

Door Spring If the microwave door won't open the door spring may have broken. The door spring is located inside the door and keeps downward pressure on the door hook.

Door Latch If the microwave door won't open the door latch might be broken. The door latch is inside the microwave. The door hook, which is part of the door, engages with the latch to keep the door closed during operation. If the door latch or actuator breaks the door may not open.

Door Hook If the microwave door won't open the door hook might not be releasing properly. The door hook is installed inside the door and normally releases when the door is opened. The hook is made of plastic and will break over time. When this happens it will need to be replaced, it can't be repaired.

Button Spring If the microwave door won't open the button spring might be broken internally. The button spring can be replaced.
Button If the microwave door won't open the button might be broken internally. The button can be replaced.

Handle Actuator If the microwave door won't open the handle actuator might be broken. This is a plastic part which can become brittle over time. This part is connected between the door button and the door latch assembly.

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