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Anonymous Posted on Sep 02, 2012

Is there any recourse for a new TV that has little sound?

I just hooked up a new Toshiba 19"TV/DVD model 19SLV411U. There is basically no sound. I read the manual, checked both the remotes for the cable and TV, everything. Could not find a solution. Went to Toshiba's website and found reviews for this TV. Every review was about the horrible audio. I can't return the TV to the store, is there any recourse?

1 Answer

Anonymous

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  • Toshiba Master 14,553 Answers
  • Posted on Sep 02, 2012
Anonymous
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I do not understand why the set cannot be returned but I would be interested to know if the low sound is on TV or DVD only or both.

Some of these sets have a tiny audio circuit that puts out fairly low sound levels---unless a as is sale the set has to be fit to be used, go after the store first for refund or exchange for another brand or Contact Toshiba==set may be up for a exchange if enough folks complain.

  • Anonymous Sep 02, 2012

    I have not tried the DVD yet, but other customer reviews said the DVD sound is worse than the TV. I bought the TV at Conn's and remember having to sign a paper about a very short return period...like 10 days or something close to that. I questioned the saleman and he assured me it was normal. I didn't even take it out of the box until long after I bought it. I didn't need it for awhile. Thank you for responding! I will contact Toshiba when they reopen after the holiday.

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5 Related Answers

Michael Borelli

  • 979 Answers
  • Posted on Feb 28, 2008

SOURCE: Unable to display HDMI Input

Okay so you have the HDMI cables from both the DVD and the Cable box plugged into the reveiver?

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A

Anonymous

  • Posted on Jun 25, 2008

SOURCE: Tevion 19 LCD TV Model Number 1961HDT

eh, that should be 0871 663 1540

ThaMp3Doctor

ThaMp3Doctor

  • 8597 Answers
  • Posted on Dec 31, 2008

SOURCE: DVD/VCR hook up to HDTV. No audio on DVD or VCR, no video on VCR

When you use component audio, it may shut off the side a/v audio settings. Try restoring all defualts (any changes you have made will be lost by doing so) according to p. 32 of the manual:
Menu --> Setup --> Reset --> Yes

-Tha Mp3 Doctor

Anonymous

  • 1 Answer
  • Posted on Oct 01, 2010

SOURCE: I also bought the Digital

Digital Labs phone # 866-387-2027

W.L.

  • 2511 Answers
  • Posted on Mar 05, 2011

SOURCE: When I plug my PS2 or VCR into the back of my TV

Yellow is a composite output and should be plugged into a composite input, whereas Y indicates the COMPONENT input of the TV. If you don't have a separate composite input use a scart to phono (rca) adapter in your tv's scart input.

I hope I have been of help but please do not hesitate to ask if you have any further questions.
I appreciate your vote if you appreciate my reply and remember, even if you don't vote for me a please and thank you goes a long way.

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