Question about GE Profile JP930 Electric Cooktop

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Cooktop glass broken - need a replacement - where can I find it?

GE Profile Cooktop - Model # JP989BK1BB
We broke the glass top and I understand I can buy just the glass replacement instead of replacing the whole unit. I would like to know if in fact I can replace the glass top and not the whole unit. If I can, what does the replacement glass cost and where is the best place to purchase it from? Also, can I replace this myself or do I have to have a repairman/technician perform the replacement?

Thank you for the assistance!

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  • patty222 May 22, 2009

    cooktop glass is broken. what is the cost of a replacement?

    have always had problems with the setting on the burners - sometimes they are very difficult to get them turned off and cooled down.



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  • 111 Answers

It all depends on our capabilities... The top isn't all that difficult to replace. If it were me, I would call GE Factory Service 1-800-432-2737 or schedule an appointment online at as there may still be a warranty on the top which is expensive...

Posted on Dec 23, 2008


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Posted on Jan 02, 2017


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Burner only cooks on high heat.

You need the switch for that burner. The contacts inside are stuck together. You will need to pull the unit and separate the glass from the lower body to access it. To get the right switch you need full model and serial number located on a plate at the bottom of the unit.

Your ability to perform this is dependent on how mechanical you are. The Whole unit must be removed from the counter opening and the base unscrewed from the glass, remove knobs before disassembling. For someone mechanical this is not difficult. De-energize whole unit first.

Once the two pieces are separated the remainder is mechanically easier. Disassemble the box on right containing the switches and replace the correct one. Reverse the process for reassembly. Good Luck

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