Question about Microsoft Xbox 360 Console

1 Answer

360 reads game discs but it won't play game and it says play DVD

I turn on 360 and it reads game disc but it won't play games instead it says play DVD. when i select play DVD it says "To play this disc, put it an Xbox 360 console". If I turn off and restart console it will eventully play the game but it takes over 10 tries.

Posted by on

  • 3 more comments 
  • Anonymous Dec 23, 2008

    my console does the same thing it sometimes goes to game but usually i have to eject disk and move around at least 5 times before it will work!





































































































































































































































  • Anonymous Dec 23, 2008

    It's a bunch of bull. It's starting to make me mad when this happens.

  • peterjboyd Feb 03, 2009

    no matter how many times i move or eject it it wont play i dunno hat to do!

  • wizardsrealm Mar 01, 2009

    my xbos 360 won't read game disks but it will read dvd disk and play them. When I put a game into the console (it doesn't matter which one of my games either) it keeps saying to reinsert the disk, I can do this all day and sometime the game disk will play but most likely it won't but it will play dvd movies everytime.

  • Curtis Long
    Curtis Long Mar 01, 2009

    my 360 will play dvd's all day long, But put in a game and it says put in a xbox 360 disc. this is frustrating to the point of taking a hammer to the system!!!! My system has low hours and is near new and then this? it will play a game about 30% of the time... meanwhile I try everything to get it to play. Somedays it's a xbox 360 day and somedays not!!!

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 19 Answers

The problem is that the laser is either dying out, is dirty, or is not getting enough power.

so try to fix it using these steps...

- first open the 360 and pull out the dvd drive and open it up too.

- clean everything out good with compressed air, and q-tips dipped in alcohol.

- now you need to adjust the power going to the laser.Sometimes you may have to try multiple settings before getting it justright. Just keep adjusting the resistance lower and lower until itworks.

- if you tried multiple settings and still get the errors, then either get a replacement drive, or a new laser for it. Click Here for how to properly install the new laser.

- if you get a replacement drive, please not that there is a key in the pcb of the drive that must match the key from the motherboard, so you must either spoof firmware with the key, or swap out the old pcb board and put it in to the new drive.

If you need more dvd drive repair help click here

Posted on Mar 06, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Just changed the disc drive on my xbox 360 now it wont play games only dvd can anyone help thanks


the disc drive on the xbox 360 has a key that matches it to the motherboard. If the key isn't there, or is incorrect, the xbox won't read games. If you (hopefully) still have the original drive, you might be able to get someone to help you with jungleflasher to copy the key over. Good luck!

Sep 07, 2011 | Microsoft Xbox 360 Console

1 Answer

Whenever I play a game on my xbox, when it starts it doesn't recognize (the xbox 360) that it is a game, instead it reads that its a DVD, a movie, but its not its a video game, so please help me...


This is similar to a problem I have, the best thing to do is to keep openening and closing the disc tray untilll it reads. Otherwise, clean the disc

May 26, 2011 | Microsoft Xbox 360 Console

1 Answer

Wht does it mean when you put a xbox 360 gme in the console and it says play dvd and sometimesa wont read the game discs


When it says play dvd, it just randomly doesn't recognize that it's a game. Press A and you'll enter the game.
When it doesn't recognize the disc all together, I'd suggest cleaning the disc with an anti-static cloth then putting the disc back in.

Mar 05, 2011 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 - Please put disc into an xbox 360 console to play


Try getting a disc drive cleaner. (Maxwell).

www.walmart.com is and example retailer.

May 24, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox360 wont play some xbox360 games it says put in 360 console well it is a 360 console. What so i do?


you do it is very simple , you can manually fix your problem with the use of repair guide,, it is a complete version to fix your problems caused by xbox.
if you want to download click here.

May 14, 2010 | Microsoft Xbox 360 Console

1 Answer

When i put an Xbox 360 game in it tries to play it as a DVD movie. please help!!!


When you try to play a DVD movie or an Xbox 360 game disc on your Xbox 360 console, you may receive an error message. This article presents step-by-step guidance to help you determine whether your disc is playable.
SYMPTOMS When you try to play a disc, you may receive the following error message: Can’t read this DVD.
CAUSE The DVD or game disc may be dirty or damaged. Because the console cannot read the disc well, it may even mistake a game disc for a DVD and report this error. If this problem occurs with multiple discs, even clean and undamaged discs, there may be a problem with your Xbox 360 console.
Note If you receive a different error message, such as one of the following messages, the problem is a different problem:
Error message 1 Can't play DVD. Wrong region code. Error message 2 Can’t play DVD. Family settings restrict playback of this DVD. If you receive one of these error messages, see the corresponding Knowledge Base article: 907620 While attempting to play a standard DVD movie using your Xbox 360 console, you receive the error message: "Can't play DVD. Wrong region code" 908645 While attempting to play a DVD movie using your Xbox 360 console, you receive the error message: "Can’t play DVD. Family settings restrict playback of this DVD"

THINGS TO TRY Here are some things that you can do to try to fix the problem or to determine what caused it.

Determine whether the disc is dirty or damaged Discs that are smudged, scratched, or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.
NoteScratches that follow the curve of the disc are very damaging and prevent a disc from being read. If your disc has even one of these kinds of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: • Use a soft, clean, dry, chemical-free cloth to clean the disc. • Lightly wipe from the center of the disc outward. 3. After you clean the disc, try to load it in the Xbox 360 console. If the disc still will not load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • Because DVD discs are not game discs and the disc was damaged because of misuse of some type, such as not storing the disc in its case, the only thing that you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site: http://www.xbox.com/support/contact

Feb 18, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox says play DvD when there is a game in the Disc drive....


Hi. You need flash the firmware from the old drive to the new drive.

Jun 11, 2009 | Microsoft Xbox 360 Console

1 Answer

X-box 360 won't read discs


sounds like the reader lens has burnt out on it .is your xbox stood upright ? seem to hear the lenses burn out alot faster if the consol is upright as opposed to being led down, you can buy the parts from ebay or other computer shops , or send it back to microsoft to repair , you are able to lay downloaded games as they play off of the hard drive memory , where as the disc games obviously read off of the disc when the laser gets tired they work intermitantly then eventually stop all together.
hope this is of help to you
kind regards
bert31000

Mar 19, 2009 | Microsoft Xbox 360 Console

1 Answer

Will not play games


Make sure discs are not scratched. Try cleaning the discs using rubbing alcohol and a soft cloth.

Jan 31, 2009 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

585 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Jonathon summesfield

Level 2 Expert

284 Answers

Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...