Question about Microsoft Xbox 360 Console

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360 reads game discs but it won't play game and it says play DVD

I turn on 360 and it reads game disc but it won't play games instead it says play DVD. when i select play DVD it says "To play this disc, put it an Xbox 360 console". If I turn off and restart console it will eventully play the game but it takes over 10 tries.

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  • Anonymous Dec 23, 2008

    my console does the same thing it sometimes goes to game but usually i have to eject disk and move around at least 5 times before it will work!





































































































































































































































  • Anonymous Dec 23, 2008

    It's a bunch of bull. It's starting to make me mad when this happens.

  • peterjboyd Feb 03, 2009

    no matter how many times i move or eject it it wont play i dunno hat to do!

  • wizardsrealm Mar 01, 2009

    my xbos 360 won't read game disks but it will read dvd disk and play them. When I put a game into the console (it doesn't matter which one of my games either) it keeps saying to reinsert the disk, I can do this all day and sometime the game disk will play but most likely it won't but it will play dvd movies everytime.

  • Curtis Long
    Curtis Long Mar 01, 2009

    my 360 will play dvd's all day long, But put in a game and it says put in a xbox 360 disc. this is frustrating to the point of taking a hammer to the system!!!! My system has low hours and is near new and then this? it will play a game about 30% of the time... meanwhile I try everything to get it to play. Somedays it's a xbox 360 day and somedays not!!!

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  • 19 Answers

The problem is that the laser is either dying out, is dirty, or is not getting enough power.

so try to fix it using these steps...

- first open the 360 and pull out the dvd drive and open it up too.

- clean everything out good with compressed air, and q-tips dipped in alcohol.

- now you need to adjust the power going to the laser.Sometimes you may have to try multiple settings before getting it justright. Just keep adjusting the resistance lower and lower until itworks.

- if you tried multiple settings and still get the errors, then either get a replacement drive, or a new laser for it. Click Here for how to properly install the new laser.

- if you get a replacement drive, please not that there is a key in the pcb of the drive that must match the key from the motherboard, so you must either spoof firmware with the key, or swap out the old pcb board and put it in to the new drive.

If you need more dvd drive repair help click here

Posted on Mar 06, 2009

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First some basic steps to troubleshooting

1) Restart your console.
2) Check for loose cables.
3) Pull out all the cables, and get them back in.
4) Take out the hard-drive, and put it back in. Repeat this 4 times.

Try to use several similar Xbox 360-compatible discs in the console to determine whether the disc that you are using is causing the problem. To test whether the problem is caused by a specific disc, use a disc of the same type, such as a game disc, DVD movie, or music CD. If the problem does not occur when you use other discs, that specific disc might be the cause of the problem.

For disc-specific issues, check the disc for any visible signs of damage or dirt. Hold the disc by the edges without touching the top or bottom surfaces with your fingers. Clean the disc by using a soft cloth. Lightly wipe from the center outwards. Do not use solvents or chemicals to clean the disc.

If you suspect that the Xbox 360 device could be causing the problem you can follow these steps

1. If you have access to another Xbox 360 console, try to play the disc on the other console. Or, if the disc is a CD or a DVD, try to play the disc on another device, such as a CD player, a DVD player, or a computer that is equipped to play CDs or DVDs.

2. If you have an Xbox 360 Hard Drive (HDD) or Memory Unit (MU) attached to the console, turn off the console, and remove the HDD and any attached MU. Then, turn on your console, and try the disc again. If this seems to resolve the problem, turn off your console, reattach the HDD and MU, and then delete any saved games for the game that is causing problems.

If this does not resolve the problem but removing the hard disk does, clear the hard disk drive cache

To clear the cache, follow these steps:

1. Move to the System Settings section of the Xbox 360 dashboard.
2. Select Memory.

Highlight a storage device.Do not press the A button, Press the Y button to view the Device Options screen, Select Clear System Cache, and then select Yes to clear the cache.

I presume you do not have a hacked version of Xbox 360 because this problem is prevalent with Xbox 360 dvd drives which are hacked also if the above steps do not resolve your issue, please send your Xbox 360 to Repairs, call up MS support and check for the charges of Repairs in case your Xbox is not covered under warranty.

Let me know of this helped and please do take time to rate my solution

Happy Gaming, Happy Holidays

Regards
KreativeGeek

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1 Answer

Games not reading


First some basic steps to troubleshooting

1) Restart your console.
2) Check for loose cables.
3) Pull out all the cables, and get them back in.
4) Take out the hard-drive, and put it back in. Repeat this 4 times.

Try to use several similar Xbox 360-compatible discs in the console to determine whether the disc that you are using is causing the problem. To test whether the problem is caused by a specific disc, use a disc of the same type, such as a game disc, DVD movie, or music CD. If the problem does not occur when you use other discs, that specific disc might be the cause of the problem.

For disc-specific issues, check the disc for any visible signs of damage or dirt. Hold the disc by the edges without touching the top or bottom surfaces with your fingers. Clean the disc by using a soft cloth. Lightly wipe from the center outwards. Do not use solvents or chemicals to clean the disc.

If you suspect that the Xbox 360 device could be causing the problem you can follow these steps

1. If you have access to another Xbox 360 console, try to play the disc on the other console. Or, if the disc is a CD or a DVD, try to play the disc on another device, such as a CD player, a DVD player, or a computer that is equipped to play CDs or DVDs.

2. If you have an Xbox 360 Hard Drive (HDD) or Memory Unit (MU) attached to the console, turn off the console, and remove the HDD and any attached MU. Then, turn on your console, and try the disc again. If this seems to resolve the problem, turn off your console, reattach the HDD and MU, and then delete any saved games for the game that is causing problems.

If this does not resolve the problem but removing the hard disk does, clear the hard disk drive cache

To clear the cache, follow these steps:

1. Move to the System Settings section of the Xbox 360 dashboard.
2. Select Memory.

Highlight a storage device.Do not press the A button, Press the Y button to view the Device Options screen, Select Clear System Cache, and then select Yes to clear the cache.

I presume you do not have a hacked version of Xbox 360 because this problem is prevalent with Xbox 360 dvd drives which are hacked also if the above steps do not resolve your issue, please send your Xbox 360 to Repairs, call up MS support and check for the charges of Repairs in case your Xbox is not covered under warranty.

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