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HP 6180 with a persistent empty yellow cartridge

The system claims the yellow cartridge is empty and won't print color. The cartridge is full. I have replaced it several times to no avail... I tried various hardware reset techniques I found on the web (ususally for other HP model printers) but cannot get this error to clear. I suspect a clogged tube or malfunctioning ink level sensor but don't know how to troubleshoot or resolve.

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  • bbhop Jan 09, 2009

    Printer shows yellow ink cart is empty when I have tried 3 brand new carts, all show empty. Cleaned contacts, repowered machine same thing.

  • tommy1554 Jan 20, 2009

    Same problem. I have also tried three new ink cartridges. When I shake the cartridges, I can clearly hear lots of ink in there, but it won't print and thinks the yellow one is empty. Only the yellow one.

  • uniserve Feb 01, 2009

    Persisten Yellow cartridge empty error. Three new crtrisges tried all had full ink in them.

  • bobmontore Mar 07, 2009

    Ditto - tried three different (new) yellow cartridges but continue to get the empty cartridge message.

  • le915 Mar 16, 2009

    I have the same problem, HP C6180  with a persistent empty yellow cartridge

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Problem fix step by step:

1) Remove all ink cartridges, not just the affected cartridge. Close the doors and the access door.
2) Unplug printer without powering it down.
3) Plug in printer while holding down the # key and the number 6 key simultaneously. DO NOT RELEASE THEM! The printer will start up and then after a few seconds shut down.
4) Press the "On" button
5) Reinsert all ink cartridges.
6) Send me thank you notes. I spent hours on chat with HP support until we got the correct fix!

Posted on May 27, 2009

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SOURCE: HP 6180 with a persistant empty yellow cartridge error

Remove the cartridges and cover the small windows on them with a small piece of duct tape to fit it(only on the window). Reinstall them and it will be fixed!

Posted on Mar 31, 2009

6ya6ya
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Posted on Jan 02, 2017

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Hello,

We have a step by step solution posted on our we site at: www.ccl-la.com/HP.htm The problem is air in the ink lines and the guide helps you purge the air from the system and restore printing.

I hope this helps, if so please rate my solution.

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