Question about Brother MFC 240C All-In-One InkJet Printer

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HP 6180 with a persistant empty yellow cartridge error

The system claims the yellow cartridge is empty and won't print color. The cartridge is full. I have replaced it several times to no avail... I tried various hardware reset techniques I found on the web (ususally for other HP model printers) but cannot get this error to clear. I suspect a clogged tube or malfunctioning ink level sensor but don't know how to troubleshoot or resolve.

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  • John McG Feb 25, 2009

    I too  have the same cartridge reported as empty. When I install it and another yellow cartridge into another 6180 printer the both show proper levels.

  • klhddh Mar 02, 2009

    I also have the same problem. Help!!! I have a message stating that my yellow ink cartridge is empty however I have changed with a new cartridge many times and it still will not clear.

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Remove the cartridges and cover the small windows on them with a small piece of duct tape to fit it(only on the window). Reinstall them and it will be fixed!

Posted on Mar 31, 2009

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Try wiping down the metal parts of the ink cartridge with rubbing alcohol. as well as the inside of printer where it connects in.remember to unplug while doing this.then give it another try.

Posted on Dec 23, 2008

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Hello,

We have a step by step solution posted on our we site at: www.ccl-la.com/HP.htm The problem is air in the ink lines and the guide helps you purge the air from the system and restore printing.

I hope this helps, if so please rate my solution.

Buddy
Corporate Computer
www.ccl-la.com

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The yellow-print-cartridge
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 The print cartridge is
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 The printer cannot
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Problem fix step by step:

1) Remove all ink cartridges, not just the affected cartridge. Close the doors and the access door.
2) Unplug printer without powering it down.
3) Plug in printer while holding down the # key and the number 6 key simultaneously. DO NOT RELEASE THEM! The printer will start up and then after a few seconds shut down.
4) Press the "On" button
5) Reinsert all ink cartridges.
6) Send me thank you notes. I spent hours on chat with HP support until we got the correct fix!

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