Hello I Bought a portable a/c / heater unit in mid July.It broke the first week of August. since then it has been looked at, worked on ,parts replaced, ETC. But to date has never worked.We have been told since day one we can not get a replacement, we need to have it repaired. what should I do ?
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Re: frustrated portable A/C defect
What type of unit is it? What you can ue is call the manufacture and explain to them about your dissatisfaction with the performance and that you think that you have a lemon of a unit. Also ask them if there is a district manager that you can talk to regarding your problems and if they have any type of "SUPER TECH" or Trouble Shooter in the area that can look at yoour unit and or replace the thing.
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Hello There could be a few problems.First the compressor is heating up and causing it to pull high amps and triping the breaker.THis could be caused by low freon or low oil. Possibly a restriction in the freon lines to and from the unit.These are some things a repairman should be looking for.
You can clean the outside unit,fins and coils with a degreaser and a water hose and see if this helps.
If the tech at one location has already had three failures of this type, there must be a design or application concern. Get the consumer helpline for delta/porter cable from the store where you bought this and let them know it is a defective product, and you would like to have it updated to a more usable design. They will listen, and may give you another unit outright.
I had exactly the same problem with my LE40B550 which I bought in July. I phoned the place I bought it online (eBuyer) and they put me in contact with a Samsung repair centre who fixed it under warranty. It took them 2½ weeks to fix it and get it back to me. The note that came back with the TV said they had replaced the IP board. I think the part number was H40F1 9HS. The repair centre paid less than £50 for the board (it shows on the returns paperwork).
If you only bought yours in August, and haven't had it fixed yet, I suggest you just get in contact with whoever you bought it from and get it done under warranty.
Same thing happened a few weeks ago. My wife said " its not cooling". I read the manual and it says., Clean filters ...we did and hello. works fine. She was so frustrated she was going to take it back. These filters accummulate dust fast. So check there first. Hope this helps.
I would lkike to know where to get replacement filters or an extension exhaust duct.
How did you pay for the heater? Cash, credit card, or check? What store did you buy it from?
If you paid by credit card, some stores can look the purchase up. Some stores will accept returns for an equal exchange based on lookup of the charge. If by check, you can get a copy of the canceled check from your bank. Take the copy with the heater to the store that you bought it, and they will likely allow an exchange.
If you paid by cash, you can contact the manufacturer, and he will ask you for the date code or serial number of the unit (he will tell you where to look). You can then discuss with them how to proceed to have the unit repaired or replaced.