Question about KitchenAid KUIS18NNT 18" Automatic Ice Maker with 35lbs. Storage Capacity, Drop Down Door & Accepts Custom Panels

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Re-circulating pump will not shut off.

The unit keeps running water, will not produce ice. Compressor comes on but shuts off. Cycles several times.

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The bin has to reach the thermostat bulb before it can shut off. take s cube or two and rub it on the bulb. (the small wire looking thing on the side of the inside is the bulb) If everything shouts off then its working fine just needs to fill up, if not filling up - well that's another story. If you do this with 2 cubes and it doesn't shut off the thermostat is bad. Replace it and your problem is gone.
Hope this helps please rate me even if you read this more than 1st time please rate me accordingly and Good Luck.

Posted on Mar 12, 2009

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Ice maker kitchen aid kuic18nnts won't pump water over chill plate. Replaced circulating pump still no water.


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Does the circulating pump- pump water? Remove the hose that goes to the spreader bar and run the unit again, if it moves water as a new pump should check for blockages in that hose and spreader tube. Get back to me if this doesn't work please. Personal email address kidlmo@gmail.com...

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This unit has a max ice run counter in the software, so after 500 cycles this unit requires you to run a clean cycle completely. After this is completed, it will rest and allow you to produce ice again, use nickel safe cleaner to do this or just run clean cycle without cleaner if unit is already clean. This cycle should last about an hour or so. Good Luck

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Icemaker Kitchenaid KUIA18PNLS2 water won't run over the chill plate.


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Replace the recirculating pump, that pump must run to bring water from the reservoir to the chill plate. A quick teat for you, Turn off unit wait 2 mins, turn back on, tat this time the unit should fill for a minute, run recirculating pump for one minute, fill again 1 minute, than run compressor with the recirculating pump. Anythings fails at this point the component will need to be replaced.

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Nov 16, 2013 | KitchenAid KUIS18NNT 18" Automatic Ice...

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Coolzone compact fridge freezer works for a while (a day) then totally defrosts and will not come back on. I turned it off and switched backed on later and it came back on again but keeps doing the same -...


Fan Problems
One of the most common reasons for the freezer to start failing is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food.
You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.
It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Other Causes
Several other problems could be keeping your freezer from freezing:
There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.
If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.
The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.
If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.
Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.

Hope this would help.

Have a nice day : )

Aug 17, 2011 | Refrigerator & Freezer Accessories

1 Answer

I have a kenmore side by side frigerator and my ice maker is not producing any ice. I have tried turning on and off with the wire switch but that dis not work.


There are many things that can go wrong with a Kenmore refrigerator ice maker. Your ice maker may be leaking. It may not make any ice at all, or the ice that comes out smells or has an odd appearance. The problem may have an easy solution, or it may require a technician's expertise. The troubleshooting tips in this article will minimally make you aware of what is likely the source of the problem. You may be able to fix the problem yourself and save a bundle.

When it Won't Make Ice
1. Get a thermometer and see how cold it is in there. If your freezer is fewer than 17 degrees F, it won't make ice. The freezer temperature setting may be too high or the thermometer is broken and not calibrated correctly. If adjusting the temperature fails to work, call a Kenmore technician.
2. Determine if your water fill spout in the freezer is plugged with ice. If so, no new ice can be made. Try clearing it out or melting the ice by running a hair dryer on it for a few minutes.
3. Turn your refrigerator around to look at the back side to see if water is getting to the water inlet valve behind the fridge. If the water is not properly connected, there's no water to make ice.
4. Use an ohm meter to test for coil continuity. If the ohm meter shows there is no continuity, then you will need to replace the water inlet valve.

When the Ice Maker Leaks
1. Refer to your user manual to determine where your fill volume adjustment dial, is and turn it down. One-half to one full turn usually is approximately equal to 20 to 40 cc, and the correct fill is usually 130 to 150 cc ( 4.5 to 5.0 oz ).
2. See if there are icicles hanging from the fill spout and/or on the ice maker's sides. If there are, this means your water inlet valve is leaking and will need replacing. Refer to your user manual for a part number, or call a technician.
3. Check to see if the ejector seal is cracked. If it is, replace it. Refer to your user manual for a part number, or call a technician.

When the Ice Smells
1. Replace water filters every 6 months to avoid musty odors from getting into your ice. If you don't replace the filters, they become clogged with the chemicals they have been removing from the water. In addition to smelly ice, you may see a drop in water pressure if you have a water dispenser, and possibly a decrease in ice cube size.
2 .Remove the cap from the new filter.
3. Place the cartridge inside the holder, and twist to the right.

When the Ice Maker Produces Hollow Ice
1. Replace the fill and shut-off valve for problems with both parts. Hollow ice cubes usually indicate a low water problem. This is generally the result of an excess buildup of calcium and other deposits.
2. Replace the self-piercing shut-off valve with a drill-type shut-off valve.
3. Drill a 1/4-inch hole into the pipe and install the shut-off valve the same way you would have installed the self-piercing valve

Hope this tips would help.

Have a nice day : )

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1 Answer

My kenmore refrigerator model # 363.9771611 runs but is not cooling and the freezer is not freezing


Fan Problems
One of the most common reasons for the freezer to start failing is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food.
You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.
It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Other Causes
Several other problems could be keeping your freezer from freezing:
There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.
If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.
The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.
If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.
Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.

Have a good day! : )

May 04, 2011 | Kenmore Refrigerator & Freezer Accessories

1 Answer

Freezer not freezing freezer compartment and cooler compartment not cold. frozen goods are all thawed. lights still operate when door opened


Fan Problems
One of the most common reasons for the freezer to start failing is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Other Causes
Several other problems could be keeping your freezer from freezing:
There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.
If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.
The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.
If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.
Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.

Hope this will solve the issue.

Have a good day! : )

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1 Answer

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when you first turn the machine on it will go through 2 fill cycles. turn the machine off, and drain the water reservoir. when you turn the machine back on the first fill cycle should fill the reservoir and over flow a little bit. If it does not overflow then you are not getting enough water (change the fill valve). If it does overflow on the first fill cycle, the the machine probably needs acid cleaned. the instructions on acid cleaning are usually on the door. I don't believe the computer board would be your problem here. Hope this helps, CLINT

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2 Answers

Kitchen aid ref, ice maker quit making ice


hi my name is mark, do you have a water filter on this unit. shut off water to ice maker. remove water line from ice maker, hold water line in a bucket slowly turn on water. if you get water. then the fill solinoid has failed. if you do not get water trace water line back to water shut off. if it is the solinoid valve. you will need model and serial number to order part

Jan 02, 2009 | KitchenAid KUIS18NNT 18" Automatic Ice...

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